Team Lead - Global Payroll - FMCG - Contractual Role

Job Description :

1. Supervising the team to ensure RB employees globally are paid correctly, on time and in accordance with both statutory legislation and company policy.

2. Ensuring, that there are no material audit issues and the principles of customer service are maintained.

3. Ensure timely sign-off and upload of Bank files for timely dispersal to RB employees

4. To provide support and assistance to the Regional Payroll Manager, which may include deputizing for them in their absence

5. Manage teams to ensure vendor completion of all payroll processing tasks and complete sign-off schedule for review ensuring any exceptions and outstanding tasks are documented

6. Work closely with HR to ensure that the information received from HR & Finance Shared Services and in-country HR / finance teams are loaded and captured correctly within Payroll Vendor's system.

7. Managing the review and reconciliation with Interface reports from Success Factor

8. Managing incoming inquiries to the service center to agreed Service Level Agreement. Resolving queries at first point of contact, or refer on to regional payroll service teams as and when required

9. Managing team to deliver support to the Payroll PMO team with UAT and related programme deliverable

10. Reporting areas of concern to Regional Payroll Manager in a timely manner

11. Ensuring Knowledge Transfer Activities between the GPT team and the in-country payroll teams are fulfilled to a high degree of understanding

12. Supervising the delivery of UAT activities within the GPT

13. To provide support and assistance to the Regional Payroll Manager, which may include deputizing for them in their absence

14. Responsible for the performance management and development of team members, onshore and off-shore.

15. Responsible for Capacity planning and hiring.