We are hiring for a Client Acquisition Manager in Supply Chain finance for a leading NBFC. Role details are given below:
LEAD MANAGEMENT & CLIENT ACQUISITION:
- Responsible for driving a team of RMs to convert leads generated by Anchor Manager into actual business in conjunction with a service provider and to generate subsequent fee income by
- Pursuing the leads through tele-calling, establishing contact and driving service provider representatives to meet with the relevant vendors/ dealers to close the deal documentation and sign ups
- Gathering intelligence about the clients from the local market to understand the health of their business and their ability to pay within the short transaction cycles
- Negotiating with Vendors/ Dealers on loan terms within the framework of the anchor contract
- Generating additional leads from the vendors/ dealers for potential business
- Building strong relationships with the Vendors/ Dealers through responsive servicing and tightly held TATs
- Assigns sales targets and allocates regions to the RMs to drive business objectives in line with business plans for Retail Supply Chain
- Oversees closure of all relevant deal information/ documentation to ensure RMs carry the loan proposal through to sanction in a seamless and swift manner
- Keeps in regular touch with the Anchor Managers to constantly generate new leads and ensure RMs farm them for business
CLIENT SERVICING AND ENGAGEMENT:
- Ensures RMs and service provider representatives keep abreast with client requirements, anticipate queries, concerns or risks and addressing/ highlight the same as required
- Ensures that responses to client queries/ complaints are provided within swift timelines and collaborates with all relevant internal teams to ensure client satisfaction in conjunction with the RM
- Ensures commitments made to clients are kept and their grievances are adequately addressed or highlighted to ensure client retention
Requirements:
- Post Graduate / Graduate with min 5 years of experience in supply chain finance.
- Prior work exp with a Bank / NBFC
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