- Overall Digital Portal and App Business Owner across investors and distributors
- Responsible for ensuring our solutions are in the leader quadrant - leading feature set, innovation and simplification on an ongoing basis including competitor analysis and benchmarking
- Ensuring proper documentation of requirements and driving closure with digital technology, legal, risk, compliance, client services etc.
- Finalizing requirements including customer experience working with design agency
- Prioritizing features and changes for development and liaising with Digital Tech team
- Review and guide team for proper documentation across requirement definition, test cases, change management as applicable and training.
- Drive solution roadmap by creating visibility (project plans), progress (trackers/statusupdates), and recommendations on best path forward.
- Support accurate performance reporting, providing weekly updates on progress against KPI's and other operational metrics.
- Digital asset brand ambassador for internal stakeholders - sales, client services etc.
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