Team Lead - Benefit Configuration - US Healthcare Domain

Team Lead - Benefit Configuration

Job Title : Team Lead (Benefit Configuration)

Experience : 10 to 15 years

Location : Chennai/Trivandrum/Kochi/Gurgaon

Notice Period : 30 days

Job Description :

We are seeking a seasoned Team Lead with a strong background in Benefit Configuration, specifically within the US Healthcare domain. The ideal candidate should have extensive experience in leading teams, a deep understanding of customer infrastructure, and expertise in quality control processes. Proficiency in Mainframe, WGS (Work Group Server), and WPD (Workstation Productivity Development) is essential.

Responsibilities :

- Team Leadership : Lead and mentor a team of Benefit Configuration professionals. Provide guidance and support to team members, fostering a collaborative and high-performance culture.

- Benefit Configuration Expertise : Utilize in-depth knowledge of Benefit Configuration processes in the US Healthcare domain. Oversee the configuration and implementation of benefit plans and updates.

- Customer Infrastructure Understanding : Work closely with customers to understand their infrastructure and configuration requirements. Collaborate with cross-functional teams to ensure seamless integration with customer systems.

- Quality Control Processes : Implement and maintain quality control processes for benefit configuration activities. Conduct regular audits to ensure accuracy and compliance with industry standards.

Technical Skills :

- Demonstrate proficiency in Mainframe, WGS (Work Group Server), and WPD (Workstation Productivity Development).

- Stay updated on technological advancements and recommend improvements to enhance efficiency.

- Process Optimization : Identify opportunities for process improvement and optimization within the benefit configuration workflow. Implement best practices to enhance overall efficiency and accuracy.

- Stakeholder Communication : Effectively communicate with internal and external stakeholders to gather requirements and provide updates. Address and resolve issues promptly, ensuring customer satisfaction.

- Training and Development : Conduct training sessions for team members to enhance their skills and keep them informed about industry trends. Facilitate continuous learning within the team.

Skills and Qualifications :

- Bachelor's degree in a relevant field. 10-15 years of experience in Benefit Configuration, with a focus on US Healthcare.

- Proven experience in a leadership role, managing teams and projects.

- Strong understanding of customer infrastructure requirements.

- Expertise in quality control processes related to benefit configuration.

- Technical proficiency in Mainframe, WGS, and WPD.

- Excellent communication and interpersonal skills.

- Analytical mindset with problem-solving abilities.

Nice to Have :

- Certifications related to US Healthcare Benefit Configuration.

- Familiarity with industry-standard benefit administration systems.

- Previous experience working with health insurance providers.

- Knowledge of regulatory requirements in the US Healthcare domain.

If you are an experienced leader with a strong background in Benefit Configuration within the US Healthcare domain, we encourage you to apply. Join our team and play a key role in shaping the success of our Benefit Configuration processes and ensuring customer satisfaction.