TCS - Business Analyst - Customer Analytics

Essentials - Hands On working experience with leading Analytics Product Vendors in the role of Business analyst for Product feature development

- Expertise in Customer Analytics Functional Domain

- Hands On experience in developing Market Requirements and Product Specifications for Customer Analytics software

- Hands On exposure in any of Telecom, Banking and Retail verticals

Desirable - Exposure to US, Europe and UK markets for business analytics

- Experience in developing Market Intelligence defining market conditions and target segments

- Experience in Competitive Analysis monitoring competitor solutions, competition benchmarking and market positioning

- Experience in developing Product Feature Roadmaps for Analytics products

Sl. No. Responsibility of / Expectations from the Role

1 Target market analysis to identify market trends, target customer segments, needs analysis and estimating market potential

2 Competition analysis and benchmarking to monitor solutions, competitor moves and market position

3 Develop market requirements for Customer Analytics covering market needs, adoption trends, product differentiation, feature development and target customer base

4 Work as a member of Product Management team to develop product roadmaps and prioritize product functions

5 Validate product features with anchor customer requirements and market feedback from analysts

6 Translate market requirements to detailed business requirements for software product development

7 Provide inputs to product design teams to translate business requirements to product specifications

8 Work with Product Design and Engineering teams to formulate Product Release Plans and Timelines