Tata CLiQ - Assistant Category Manager - Luxury Segment

TATA CLiQ

Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Electronics, Home & Beauty.

TATA CLiQ Luxury

Adapting to the changing definition of luxury in India - one that reflects contemporary values of thoughtfulness, authenticity, timeliness, and quality - Tata CLiQ Luxury is focused on enhancing its luxury experience by embracing the principles of Slow Commerce. Attention shifts to the finer details - to craftsmanship and heritage and the tranquility and value of an experience, where browsing is a delight, and quality is nurtured. As India's premier luxury lifestyle platform, we strive to offer a superlative experience through a careful curation of brands, mindfully developed brand stores, luxury delivery and unboxing experiences designed to bring luxury shopping to the customer's doorstep, and personalized privilege programmes, managed by attentive relationship managers. Tata CLiQ Luxury offers premium & luxury brands across a range of categories, including Accessories, Beauty & Fragrances, Fashion, Handbags, Home, Sneakers & Footwear, Stationery and Watches and Gourmet Foods.

Assistant Category Manager

Responsibilities:

P&L ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category. Ensure Profitability by negotiating the best category margins, securing marketing support from brands and focused on delivering the budgeted top-line and bottom-line.

Business Development: Ensure that the best of brands are available on the platform, sign up missing brands in the portfolio.

Assortment planning: Ensure we have a competitive catalogue compared to other players across brands and sub-categories. Work with the Catalogue team to represent the category in best way possible.

Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalation and deliver on the expected NPS for the category. Also look at minimizing returns and cancellations in the category

Category marketing: Create weekly, monthly, and quarterly calendars based on the events planned in Luxury. Have a joint marketing plans signed off with partner brands, execute the plan in coordination with internal team

Operational efficiency: Work with cross functional teams like CS, Logistics, Omni-channel, Finance to ensure a smooth functioning system and to be able to deliver on required set of parameters measured across each function

Qualifications:

- MBA from Tier 1/2 college

- 1-4 years of experience in e-commerce industry handling category management roles

- Strong at data-driven decision making

- Strong experience of - hands-on- management of tasks and handling competing priorities and stakeholder