TaskUs - Manager - Operations

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands.

Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally, with a presence in twenty-three locations across twelve countries.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.

We take pride in our inclusive environment and positive impact on the community.

Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

Join our team today and experience firsthand our dedication to supporting People First.

So what does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs, we make sure we get the best of the best, after all, we are a ridiculously good company, so we make sure our employees are top-notch.

Come on now, we need your full attention because it's time to imagine what it's like being an Operations Manager.

TaskUs is the fastest-growing tech-enabled business services company in the world.

We exist to provide ridiculously innovative customer support, AI operations, and content security to the world's most disruptive companies.

We believe our Frontline employees come first, always.

At TaskUs, leaders eat last-in other words, we expect you to put your line of direct reports before yourself.

- We think in terms of #FrontlineFirst because we know good ideas can come from anyone at any time.

- That's probably why we're ranked 40th on Glassdoor's "100 Best Places to Work" list.

- A special place requires special people.

- Qualified candidates have a sense of humility, an adventurous spirit, and a relentless work ethic.

- If you are looking for more than the standard 9 to 5, you've found it.

- So what does an Operations Manager really do? As an Operations Manager, you are responsible for ensuring that KPIs are met consistently.

- You need to come up with ways to help each employee reach their best potential.

- This requires creativity to devise effective plans and the ability to gain the trust and respect of your employees.

- You will engage with them, identify their strengths and weaknesses, and assign tasks that help them develop.

Do you have what it takes to become an Operations Manager?

Requirements:

- We are looking for someone with the skills to be a Manager, specializing in customer experience operations and management.

- We need someone responsible with a good track record of meeting and delivering targets, who can articulate themselves well with others.

- We need someone who can multitask and work in a fast-paced environment, lead effectively, and analyze situations and data.

TaskUs is the fastest-growing tech-enabled business services company in the world, delivering customer support, AI operations, and content security services that power the world's most innovative companies.

Listed as one of Glassdoor's "100 Best Places to Work," USA Today's "Best Company Cultures," and "Best Companies for Women" by Comparably, TaskUs is a Frontline-First company that puts its people at the heart of everything they do.

TaskUs has been recognized as one of the Inc.

"500 Fastest Growing Private Companies in America" for the past seven years consecutively.

Founded in 2008 by Bryce Maddock and Jaspar Weir, the company raised over $250 million in 2018 from the world's largest private equity firm, Blackstone.

TaskUs, Inc. is an equal opportunity employer.

How We Partner To Protect You:

- TaskUs will neither solicit money from you during your application process nor require any form of payment to proceed with your application.

- Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI:

- At TaskUs, we believe that innovation and higher performance come from people from all walks of life.

- We welcome applicants of different backgrounds, demographics, and circumstances.

- Inclusive and equitable practices are our responsibility as a business.

- TaskUs is committed to providing equal access to opportunities.

If you need reasonable accommodations in any part of the hiring process, please let us know