Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
About the Role:
- Own our ongoing quest to discover talent, build a strong employment brand, and ensure great relationships with both candidates and employees.
- Partnering in technology hiring across Sprinklr
- Lead the recruiting strategy and drive execution
- Partner up with senior business stakeholders and work with them in making quarterly/annual hiring plans.
- Help in building a strong brand and advice and support senior stakeholders in making the right recruiting decisions by providing necessary insights.
- Responsible for your team's deliverables in terms of hiring, delivery, learning and development, appraisals, growth and overall team health
What will you do?
- Build talent pipelines for current and future job openings
- Coordinate with hiring managers to identify hiring needs
- Plan interviews and selection procedures including screening calls, assessments, and in person interviews
- Source potential candidates through online channels
- Develop a network of potential future hires
- Measure key recruitment metrics, like source-of-hire and time-to-hire
- Oversee all stages of candidate experience
- Foster long-term relationships with past applicants and potential candidates
- Use metrics to create reports and identify areas of improvement
Required:
- 5+ years of work experience in the end-to-end recruitment life cycle (technology hiring)
- Experience in full-cycle recruiting, sourcing, and employment branding
- Experience working closely with the leadership team and stakeholders in deliverables
- Ability to execute a recruitment strategy
- Ability to keep a high bar for candidate experience, diversity sourcing, and interview processes
- Strong track record in sourcing qualified candidates, market intelligence, mapping, negotiating offers, and influencing management decision-making
- Understanding of all selection methods and techniques
- Proficiency in the use of social media and job boards
- Academics: Preferably MBA or equivalent from a reputed university
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