System Trainer - Technical Training/Instructional Design

The SYSTEM TRAINER will be a key partner in developing the skills and knowledge of our associates during the global deployment of enterprise systems, such as SAP, PLM, JDA, Salesforce, and others. This role will support the training program design, course development, and training facilitation, all designed to most effectively support both in-classroom or virtual training experiences.

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

- Conduct effective virtual or in-classroom training sessions, workshops or seminars which ensure associates can quickly use new technical skills and absorb process changes needed to successfully assume new responsibilities

- Responsible for training design & content development based on detailed instructional goals (including E Learning, job aids, quick reference guides, games, knowledge checks)

- Create engaging learning activities and compelling course content that enhances the learning process, increases retention, and promotes knowledge acquisition - both virtually and in-classroom

- Apply tested instructional design and corporate training theories, practices and methods

- Build strong partnerships with key cross-functional partners

- Manage timeline for training design and delivery

Experience:

- 4+ years of corporate training and facilitation experience required, with concentration in systems and/or technical training development (SAP, PLM, JDA, Salesforce preferred)

- 2+ years of instructional design experience, including developing ILT, vILT, elearning, and microlearning content

- Managing large training projects with multiple stakeholders

- Evaluating effectiveness of training and modifying approach as appropriate

- Project planning and management

- Developing and maintaining effective working relationships

- Thrives in a fast-paced, dynamic environment with multiple stakeholders

- Experience in retail or wholesale environment preferred