Syook - Presales Engineer

Who are we

Syook is a Series A funded established Industrial IoT startup headquartered in Bengaluru, working in the B2B space. We work with some of the largest enterprises in the world to help optimise their operations. Customers include large enterprises like Unilever, Reckitt Benckiser and the Tata Group. We are currently on the path of high growth and productivity, and great culture building (because we know the two go hand in hand). We are looking for folks who will ask questions like why/why not, what can I do to make this better, how can I help the company and most importantly, what can the company do to help you!

Our flagship product, Syook InSite, is a proprietary, cloud agnostic, no code platform, that allows businesses to visualize their operations, helping clients experience operational excellence from day one. InSite is an Industrial Internet-of-Things (IIoT) solution that uses various technologies like BLE beacons, LoRa, GPS, etc. to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than comparable technologies. The result: Quick RoI and Improved Operational Performance. It's Industry 4.0, ready for deployment!

Role overview

- First and foremost, we're looking for people who are excited about what we're doing - you don't necessarily need to know anything about IoT, but should be excited to learn. We are really passionate about what we are building and get a deep sense of satisfaction when our tech delights customers. Our people are our greatest asset and we believe in fostering an environment of trust and responsibility.

- We're looking for a person who can blend in their passion for technology with their passion for convincing people.

- A technically sound engineer with the sales mindset of being able to read a customer's mind and convince them; someone who can collaborate with the sales support or account management team by acting as technical experts in customer presentations. In addition, you will also determine the technical requirements to meet client goals and act as liaison between the organization's sales/business development and engineering groups.

- You must love products that excite customers. You will own and be responsible for communicating our organizations' ideas and products in a way that kindle's the customers' interests in buying them. You should be able to explain complex technical stuff to customers in layman's terms and also be the technical expert with clients who are technology geeks.

Your daily work could involve any of these (or a combination) :

- In-depth understanding of the products and solutions being offered by Syook

- Interactions with the technical decision makers inside client organisations to understand their technical and operational requirements

- Mapping the client's requirements with our solutions and creating technical proposals using the client inputs and standard product documentation

- Contributing to engaging product presentations to the client, convert complex technical explanations into simple logic so even the non-technical clients can comprehend the solution

- Position and defend our products and solutions with the technical decision makers

- Create case studies based on the outcomes of the existing deployments which can be used for better product positioning in the industry

- Technically convince the client about the logic behind our solution approach and influence their thought process to treat our solution as the industry benchmark

- Evaluate RFPs and Tenders, prepare technical compliance and solution documents

- Competitor analysis - create technical comparisons with competing products and technologies

- Understand the market requirements and help the sales to drive the technical strategy and provide inputs to R&D for product roadmap and improvements

Why you might be excited about us

- We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.

- We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.

- Our team has a wide range of experiences (Oilfield, Telecom, Psychology, etc.) and are excited to learn from you, too.

- You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.

- We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.

- We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

- There will be plenty of opportunities for you to further your career and lead your team as we grow

Why you might not be excited about us

- We're small (~35 people in the company now), so if you like more established companies, it's not (yet) the right time. You'll help build our company's culture.

- Since we're a growing startup, projects and priorities may shift continuously and you must be comfortable with that.

- Our customers love us, and there's a lot we can improve. It's a great place to be, but there may be some jank here and there. (Nothing too scary!