Synchrony - AVP - Transactional Fraud Strategy

Title: AVP, Transactional Fraud Strategy (NKV)

Shift Timing : 2:00pm 11:00pm IST

Role Summary/Purpose:

- As an AVP , the resource will have the opportunity to work on major business initiatives in the Fraud Prevention Strategy team (Transactional Fraud) that contribute to Synchrony Financials growth and productivity objectives.

- This role requires continuous monitoring of fraud trends and work on strategy building across major portfolios. Resource will have the opportunity to work with crossfunctional teams and leverage state of the art tools (viz., SAS, Python, SAS Enterprise Miner, SAS Viya, SAS Studio, Model builder suite of products) along with managing projects. The selected resource will set and drive transactional fraud loss mitigation strategies that meet SYFs strategic vision of leveraging existing and incremental data and advanced analytics to improve the customer experience and improve P & L performance for several portfolios.

- This role also enables the resource to work directly with the business in catering to the end-to-end analytical needs that includes credit reporting & analysis within the account management fraud team; Specifically,

- compiling internal & external reports, executing compromise remediations, and researching transactions for common point of purchase compromises & emerging threats. This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. Were proud to offer you choice and flexibility.

Essential Functions / Responsibilities:

- Develop and support best-in-class analytic solutions/algorithms for Fraud Prevention Strategy team (Transactional Fraud) in the Credit functions as required

- Identify the key trends associated with fraud using advanced analytics and help the business to deploy necessary strategies to prevent the fraud

- Communicate fraud trends to Fraud Analysis and Strategy manager and senior leadership.

- Utilize internal and external data/tools to perform trend identification and work directly with other fraud team members and business leaders to design compensating controls.

- Drive enhancements to differentiate the core fraud loss mitigation strategies across strategic portfolio segments that leverages the unique aspects of those segments.

- Provide swift actions to combat immediate fraud attacks, and proactively prevent future such attacks.

- Ability to determine reason for decline and research the data and strategy that went into a particular decision. As this role is a primary contact for escalations, the ability to complete this work accurately and rapidly is essential

- Research and analyze incoming fraud transactions for potential common points of compromise

- Review reporting supplied by 3rd party vendors and analyze for potential Synchrony risk/loss

- Compile daily, weekly, monthly, reporting from in depth fraud reporting analysis

- Skimming Process Analysis and Reporting

- React to merchant and processor breaches by running data analysis to determine if account reissues are required

- Ad hoc special projects as required

- Required to handle sensitive/non-public information

- Understanding and adhering to compliance requirement in performing all job functions

- Perform other duties and/or special projects as assigned

Qualifications / Requirements:

- Bachelors degree and minimum 4 years experience in retail, business or private label credit; or in lieu of a degree 5+ years experience in retail, business or private label credit

- 5+ yrs of exp in Retail, Business or Private label credit, Authorization Strategy or Fraud Strategy with SAS, SQL, Data extractions and data quality

- Minimum 1+ years of Fraud experience

- Minimum 1 year of experience in Authorization Strategy or Fraud Strategy Development or Implementation

- Demonstrated expert proficiency with SAS and/or SQL programming especially data extractions and ensuring data quality

- Expert level proficiency with Excel

Desired Qualifications:

- Degree in Economics, Finance, Mathematics, Business, or Statistics strongly preferred.

- Master's Degree desired

- Minimum 2 years of experience with operational and regulatory risk, and governance

- Superb communication skills and experience with interacting successfully at all levels within the RCF organization.

- Ability to multitask and perform in a fast paced environment

- Demonstrated problem solving and critical thinking skills.

- International fraud/consumer finance experience a plus.

- Experience with CDCI, RAMS, PDR and CLBP2 database a plus

- Proven ability to work with data sources, data warehouses and database tools.

- Proven ability to successfully manage and implement projects on time & on budget.

- Proven ability to communicate with all levels of employees, management and clients