Swiggy - Manager - Program Management - IIM/ISB/XLRI/SP Jain/NITIE

Description:

Ways of Working - Office / Field: Employees are expected to work from the office on all days out of their respective base locations.

About Swiggy:

- Swiggy is India's leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation.

- Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India's leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Roles & Responsibilities:

Cross-functional Collaboration:

- Partner with marketing, product, and analytics teams to align program goals

- Work closely with the product team to drive growth initiatives within the product roadmap.

- Collaborate with sales and customer success teams to ensure seamless handoffs and enhance customer experience.

Budgeting and Resource Management:

- Oversee budgets for growth initiatives, ensuring efficient allocation of resources.

- Regularly track program expenses and work with finance to forecast future needs and measure ROI.

- Adjust program budgets and resources based on performance data and changing priorities.

- Own the events app experience for the user. Be responsible for the hygiene of content, listing etc. that goes on the app and own the funnel from impressions to conversions;

- Create dashboards to track performance and checks

Desired Skillset:

- MBA from ISB/XLRI/SP JAIN/ NITIE / IIM ABC with 2-3 years of experience in business analysis, analytics, forecasting, planning, supply chain or related fields. A Bachelor's degree from NIT/IIT is a plus

- Strong analytical and problem-solving skills, with the ability to work with large data sets and identify trends and patterns.

- Proficiency in Excel

- Excellent communication and interpersonal skills, with the ability to work collaboratively across teams and communicate effectively.

- Ability to work in a fast-paced environment while managing multiple tasks.

- Experience in events industry is a plus

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, disability status, or any other characteristic protected by the law"

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