SVP/EVP/Head - Credit - MSME - BFS

The purpose of the role is to provide leadership and strategic direction to the business's overall credit risk program by data driven analysis of portfolio risk management delivering new ways to underwrite credit risk whilst supporting the rollout of new products/new segments to increase overall business performance.

Leadership:

- Leads and manages all activities within the credit risk department, inclusive of field risk activities, credit methodologies and policies.

- Sets departmental KPIs and evaluates the effectiveness of the credit policies, making appropriate changes that encourage achievement of overall sales and business targets without taking on unnecessary risks.

- Mentor key personnel in the credit risk department, ensuring their constant professional growth, and assisting them in the execution of their duties where necessary

Strategy:

- Spearheads the credit department's strategy development initiatives, ensuring that they remain consistent with the business's overall strategy.

- Design and implementation of appropriate credit strategies for the each of the business's verticals, sales channels, products and market segments.

- Provides management visibility into data-driven insights that monitor the risk trends in the loan portfolio and inform the business's strategic direction

- Designs, implements, and manages the business's credit underwriting process and policies.

Analytics:

- Conduct business analyses, performance analyses, competitive analyses, loan portfolio analysis etc. to drive implementable insights and update credit processes and policies.

- Track and reviews actual loan collections results, weighing them against the underwriting conducted in order to determine the effectiveness of the credit process and policies and implement necessary changes and solutions.

- Forecasting and monitoring credit risk performance and business compliance.

- Articulates the results of the analyses in reports, presentations, and recommendations to key stakeholders.

- Develops new innovative models and approaches to underwrite credit better.

Knowledge and Opportunity:

- Maintains a stable knowledge base of the business's industry, competitors, and regulatory activity.

- Conducts regular research, keeps up with trends and best practices, which give the business a competitive edge, and keep the business at par with some of the biggest players in the market.

- Implements new and well-researched credit policy initiatives, strategies, and solutions.

- Identifies top talent and contributes to the recruitment of key credit department personnel, hence, maintaining efficient and effective execution of duties within the credit department.

Relationships:

- Establish relationships with key personnel within the business's market.

- Maintain long term relationships with key consumers, potential consumers, and key strategic partners to evolve credit processes.

Collaboration:

- Works closely with other executive officers especially the SVP/EVP/Chief Sales Officer and advises them on risk strategies, forecasting, and general management issues in order to align the business's efforts, avoid conflict of interests, and enable the achievement of the business's overall goals and targets.