Supportivekoala - Customer Support Specialist

We are looking for a Customer Support Specialist to help answer customer inquiries and build out our knowledge base.

Who Is Supportivekoala?

We are an image API used by a lot of customers globally. We are a bootstrapped, profitable company. We are a 100% remote company. We are small - right now it's just 1 founder and 1 content marketer

Why Work Here?

- We are a young, nimble, ambitious company who only answers to our customers

- No red tape or bureaucracy

Competitive salary :

- We are small - your work and your opinions will have a direct impact

This Role Is For You If :

- You go out of your way to support customers; no problem is too hard to solve

- You would describe yourself as calm, empathetic, and able to laugh things off easily

- You like to work with autonomy and can stay productive by yourself

- You have excellent written English skills

- You understand what an API is and what SaaS means

- You understand tools like Zapier and how they can be used to automate tasks

Apply for the job :

If you're thinking: "I want this job!"...

To ensure that you've read the entire job description when applying please use the subject line "koala in applying for customer support role"

- huge bonus on the interview if you'll be able to follow along with one of the recent articles on https://supportivekoala.com/blog .