Supply Planning/Demand Planning Role - eCommerce

Core role to dedicate effort & tools to focus on Customer servicing & Inventory management in both MT & eCom. Additionally work on setting up & manage new supply models in eCom which require planning & development.

Responsibilities:

- Lead Service Improvement delivery across locations & MT/eCom accounts in Outright model.

- Lead planning & manage operations for 3rd party eCom service partner like eShopbox & APOB business.

- Dedicated resourcing for the channel to ensure Service level focus by acting as link across multiple internal and external stakeholders.

- External partners: customer in stock manager, warehouse teams & courier teams. Internal teams: Logistics, warehouse managers, demand planner & account managers.

- Lead team managing back-end operations for delivering Account order delivery & high servicing levels for all orders.

- Adopt technology to automate operational processes to save time & bring accuracy, like order processing, Last mile fulfilment.

- Liaison with KAM's & MT product manager, and assist demand planner in forecasting demand of MT specific products across depots.

- Set sales goals by chains/outlets after thorough analysis of Purchase & offtakes sales history.

- Develop better back-end technological capabilities for faster, accurate & efficient order servicing & monitoring.