SuperBottoms - Key Account Manager - D2C eCommerce

About Us:

We are a fast growing D2C brand in the sustainable baby care space. Founded in 2018 by Pallavi Utagi, SuperBottoms is a D2C brand in the sustainable baby-care space. Backed by investors such as Lok Capital, DSG Consumer Partners, and Saama Capital, SuperBottoms aims to build a brand that stands for high-quality products that care for both the baby and the planet.

SuperBottoms is an undisputed leader in the sustainable baby-diapering space and aims to strengthen the position via brand campaigns with the now investor and ambassador, Alia Bhatt and also via offline expansion in the coming years.

Job Overview:

- As the Key Account Manager for Marketplaces, you will be responsible for developing and executing strategic initiatives to drive sales, maximize profitability, and strengthen our partnership with Amazon.

- You will serve as the primary point of contact for all communication and collaboration between our company and Amazon, ensuring alignment with their goals and objectives while representing the best interests of our company.

Key Responsibilities:

- Managing the Joint Business Plan with Amazon end to end and being responsible for driving topline as well as bottomline (CM2) for the channel

- Managing brand level sales target for the brand with timely tracking and intervention.

- Connecting and building a strong relationship with the Amazon team to ensure support as well as issue resolution to achieve the expected targets

- Managing ads on the platform to drive sales

- Analyze market trends, competitive landscape, and customer insights to identify opportunities for product assortment expansion, pricing optimization, and promotional strategies.

- Collaborate with internal teams such as marketing, supply chain, and product development to ensure seamless execution of initiatives and timely resolution of any issues.

- Monitor and report on key performance metrics, including sales performance, inventory management, and profitability, providing regular updates to senior management.

- Lead negotiations with Amazon on pricing, terms, and promotional opportunities to drive mutual business growth and profitability.

- Stay informed about changes in Amazon's policies, algorithms, and marketplace dynamics, and proactively adapt strategies to maintain a competitive edge.

- Provide guidance and support to cross-functional teams to optimize product listings, enhance brand presence, and improve overall customer experience on the Amazon platform.

- Serve as a subject matter expert on Amazon's platform capabilities, tools, and best practices, sharing knowledge and insights with internal stakeholders as needed.

Qualifications & Skills:

- Bachelor's degree in business, marketing, or a related field; MBA preferred.

- Experience in managing Amazon for a leading brand with at least 5cr pm in Amazon sale

- Self-motivated and results-oriented, with a strong sense of accountability and ownership.

- Ability to thrive in a fast-paced environment and effectively manage multiple priorities simultaneously.

- Proficiency in Microsoft Office suite (Excel, PowerPoint, Word) and experience with CRM software preferred.