- Project on revamping Foundation Training Program.
- Project on Learning Management System.
- Designing new Product Launch Training content and roll out.
- Designing Refresher Training Programs on Products, Process and Technology.
- Conducting and facilitating Induction program for newly appointed
- Designing and expanding training and development programs based on the needs of the business.
- Conducting and facilitating soft skill training programs.
- Preparation and Maintenance of all related reports and documents.
- Responsible for Leading and directing the QA leadership team.
- Provide leadership and technical expertise within Test Automation and Quality Assurance i.e Voice Process, Chat Process etc.
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