Posted By
Posted in
Banking & Finance
Job Code
1191178
Purpose of the position:
- Implementation of client mandates including virtual accounts,host to host, manual updload.
- SMART&S Channel tokens and Password Dispatch to the clients- Dispatching of tokens and passwords with proper token and Security Seals Inventory Management
- Handling of Customer Documents- All SMART&S Channel related documents (password reset, new set ups, user addition / deletion, service amendments) .
- Checklist Management for all documents shared with Operations
- Token Replacement Activity.
- Data Collection and Summary (SMAR&TS, Core Banking System, Middlewares)
Job Responsibilities:
- Supporting the client needs in day-to-day transactions - operations, client servicing role,
- Managing client documentation - (registration forms /amendment forms), To assist Sales team in preparation of SMART&S documentation and hand over to Operations team for set up.
- Managing timely completion of internal documents and checklists (document control, temp custody, overdue custody etc.)
- To maintain records and help in prepare reports for Management and department use.
- To keep track of SMART&S login kits/ password kits/ tokens and seal issuance and end of day stock.
- Inform clients about rejected transactions, and suggest resolution wherever possible,
- To assist Sales team in preparation of SMART&S documentation and hand over to Operations team for set up
(a) Knowledge (b) Skills (c) Experience (d) Qualifications:
- Graduate /Post Graduate from reputed institute
- Overall banking / financial services domain experience upto 10 years across Implementation, Service and Operations roles in Cash Management.
- Prior Cash Management Implementation experience of 3+ years
- Having prior knowledge and experience in handling Internet banking set ups - related procedures and handling
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Posted By
Posted in
Banking & Finance
Job Code
1191178
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