Sumeru Software Solutions - Specialist - Employee Relations & Compliance

Position: Employee Relations & Compliance Contractor.

Location: Bengaluru, KA.

Description:
- We are currently seeking an Employee Relations & Compliance (ER&C) Contractor to be a part of our ER&C organization and support the APJ (Asia Pacific & Japan) region for a temporary basis.

- This role will provide region-specific support in the following areas: internal investigations, compliance, performance management, alternative dispute resolution (ADR), training, and data analytics.

- This role will collaborate closely with the People Business Partners (PBP's), Legal, Ethics & Compliance, and Audit teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns.

Essential Duties & Responsibilities:

- Formally respond to confidential concerns and allegations of policy violation as required by internal processes and/or external agencies.

- Conduct prompt and thorough investigations into employee relations issues, including discrimination, harassment, and retaliation concerns, and make objective recommendations based on findings.

- Establish and support a regionally specific formal performance management process in partnership with leaders and regional PBPs to ensure alignment with core values and compliance with local law.

- Thoroughly document investigative and performance management efforts internally using case management systems.

- Participate in the development, management, deployment, and facilitation of ER-related training.

- Partner with team members throughout the People & Places organization to communicate and educate on policies, procedures, and compliance.

- Ensure regional compliance needs are effectively prioritized, roadmapped, and addressed.

- Foster effective partnerships with business leaders, Employment Legal, Ethics & Compliance, Internal Audit, People Analytics, OktaU (Learning and Development), BT, and Security.

Knowledge & Requirements:.

- Strong ability to manage a high volume of work including a variety of investigations, performance management cases, and compliance related project work.

- Ability to navigate ambiguity within a fast moving and changing environment.

- Project management experience.

- Ability and willingness to support work in a variety of time zones and regions as needed.

- Demonstrated ability to work effectively in a team environment, collaborate cross-functionally, and influence cross-functional partners and business leaders.

- Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence.

- Remains respectful and empathetic when confronted with difficult and uncomfortable employment situations.

- Able to handle confidential information in a mature and professional manner.

- Ability to work autonomously within the framework of Okta's existing policies, procedures, and guidelines.

Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems.

Basic Qualifications:.

- Bachelor's/ Master's degree.

- Minimum 3+ years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, compliance, and/or other applicable HR experiences.

- Solid understanding of APJ regulations and employment requirements.

- Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity.

- Demonstrated sound judgment and experience assessing and mitigating risk.

- Experience with data analytics in support of organizational health.

Preferred Qualifications:.

Working experience with ServiceNow, Workday, and Google Workspace