Strategic Account Manager - Loyalty Campaigns

Global Loyalty and CRM set up requires Strategic Account Manager (Loyalty Campaign)- Thane /Noida/Bangalore

One of our client a global US based MNC , a leader in loyalty marketing, channel incentives and employee recognition marketplace & has been in operation for over 40 years with offices in Asia pacific , Middle east and Europe and the United Kingdom, and the Unites States. It helps clients to create measurable, meaningful relationships with the audiences that matter most - their employees, channel partners, and consumers. We bring a world of experience, plus global reach and resources, to every challenge. Give your employees more than a paycheck - get a world of difference in productivity and retention. Rally the troops at visionary team meetings. Enhance their skills with timely, targeted learning opportunities. Keep them balanced and productive with wellness programs. Motivate them with effective incentives. And celebrate their loyalty with service anniversary awards.

We are looking for STRATEGIC ACCOUNT MANAGER (Loyalty campaign) for Thane /Noida/Bangalore locations.

1) Client - Global leader in Loyalty / CRM

2) Role - STRATEGIC ACCOUNT MANAGER - LOYALTY CAMPAIGNS

3) Location - Thane/Noida/Bangalore

4) Experience- 4- 8 years in Account Mgt with an agency/SASS/Fintech set up

5) Compensation - competitive

THE JD IS AS FOLLOWS -

Job Role Vision :

The client is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries. Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow. The client delivers end-to-end loyalty solutions from loyalty program development to loyalty software implementation to Digital rewards issuance and distribution. As a reputed Digital rewards & loyalty software company, In India it has managed several award-winning programs across various industry verticals in India. We offer our products and services to our diverse portfolio of 250+ clients which include all the 4 types of beneficiaries i.e., customers, channel partners, influencers and employees. We delivered more than 8 million digital rewards in the year 2021.

YOU WILL VIBE WITH US

Help to sustain and grow the business from existing clients by delivering exceptional service.

The main responsibilities are:

- To achieve this through relationship building, regular planning, proactive thinking, strategizing and client competition mapping. To be able to bring in more Business to the company through Upsell/Cross sell from Existing & New clients.

- Devise & implement new marketing initiatives for client loyalty programs.

- Maintain relationship & grow revenue from the assigned clients. (Upsell/Cross sell)

- Ensure the client understands the full potential of services and offerings.

- To coordinate with all internal stakeholders to deliver services within the service level agreement norms.

- Explore Potential Leads and convert them into New Business Opportunities

WE WILL VIBE WITH YOU

Requirements:

- Able to Devise & implement new marketing initiatives for client loyalty programs.

- Maintain relationship & grow revenue from the assigned clients. (Upsell/ Crossell)

- Ensure the client understands the full potential of services and offerings.

- To coordinate with all internal stakeholders to deliver services within the service level agreement norms.

- Identify growth opportunities to build existing & new client portfolio.

- Explore Potential Leads and convert them into New Business Opportunities

- Good amount of knowledge about Client servicing & Operational skills

- Able to work independently with minimum supervision.

- Able to manage multiple-task, Workload and priorities.

- Excellent interpersonal communication

- Fluent in English, both written and oral

- Good working knowledge in MS office

- Expertise in excel and analytical skills

If the position interests you and you find a fitment kindly share your cv or contact Pranav- 7011354635

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