Strategic Account Manager - Enterprise Solutions - Telecom

Position : Strategic Account Manager ( Telecom- Enterprise Solution )

Desired Work Experience in : Telecom Enterprise Solution Sales

Role purpose :

- To maximise the delivery of profitable revenue in Global Enterprise's accounts, through the leadership, base management, and motivation of the team.

- To manage and deliver revenue growth from HQ accounts across the country and NHQ accounts with base in the circle. Deliver above across all product lines and maintain a healthy product mix

- Deliver the best in class customer experience with a high NPS score. Work closely with corporate and global teams, creating a seamless and uniform experience for customers across countries & circles.

Key accountabilities and decision ownership :

- Deliver Revenue growth target in line with the DB in India

- Portfolio engagement across group companies of accounts

- Farming and nurturing deep engagements across levels of identified strategic accounts

- C - Level Customer stakeholder engagement and escalation contact for all customer experience related issues

- Engagement with various circles to deliver the revenue growth within India ( HQ and NHQ)

Core competencies, knowledge and experience :

- Experience in national accounts enterprise solution selling & C Level interaction

- Experience in complex change management and operating in a matrix, fast moving and technical environment.

For Further clarification on the role please call Arnab Dutta @ 9330078150