Specialist - Human Resource Technology & Business Process
Job Summary :
- The HR Technology and Business Process Specialist plays a crucial role in enhancing the efficiency and effectiveness of HR operations through the strategic use of technology and process improvement.
- This role requires a proactive individual capable of identifying and addressing gaps in current processes and technology landscapes, integrating data from acquisitions, and solving immediate technology process issues.
- The specialist will ensure that HR technology and processes align with and support overall business objectives, fostering a culture of continuous improvement and innovation.
Key Responsibilities:
Technology Vendor Collaboration and Management:
- Engage with technology vendors to assess capabilities, limitations, and integration options of HR tools.
- Evaluate and select technology solutions that support strategic HR and business objectives.
Process and Technology Gap Analysis:
- Continuously identify and analyze gaps in current HR processes and technology landscapes, proposing both short-term and long-term solutions.
- Address immediate technology process issues, ensuring minimal disruption to HR services.
Integration and Data Management:
- Lead the integration of HR data following acquisitions, ensuring consistency, accuracy, and completeness of data across systems.
- Manage the HR information system (HRIS) and other HR technologies to ensure they meet the evolving needs of the organization.
Business Process Mapping and Improvement:
- Conduct in-depth mapping of HR processes to business processes, identifying misalignments and areas for improvement.
- Propose and implement process improvements to enhance efficiency and effectiveness, considering impacts within and outside of HR.
HR Tools Optimization and Automation:
- Maximize the utility of existing HR tools and lead the implementation of automation in HR processes to minimize manual tasks and enhance efficiency.
- Develop strategies for the effective adoption and utilization of HR technologies.
Analytics and Decision Support:
- Develop and maintain HR dashboards and analytical tools to monitor and report on key HR metrics.
- Use analytics to provide insights that support strategic decision-making and improve HR outcomes.
Continuous Improvement and Change Management:
- Stay updated on the latest HR technology trends and developments to drive continuous improvement within the department.
- Lead change management initiatives, ensuring smooth adoption of new technologies and processes across the organization.
Qualifications:
- Bachelor's/ master's degree in human resources, Information Technology, Business Administration, or a related field.
- Willing to work in night shift and relocate to Chennai location.
- Experience in HR operations, with a strong emphasis on HR technology and process improvements.
- Demonstrated ability in identifying and resolving process and technology gaps, integrating data from acquisitions, and addressing immediate technology process issues.
- Strong analytical skills and proficiency in HR process mapping, documentation, and improvement.
- Experience with UKG, Mavenlink, SmartSuite, and other relevant HR technologies.
- Excellent communication and interpersonal skills for effective collaboration with various stakeholders.
- Proven experience in supporting change management initiatives and training end-users on new technologies and processes.
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