Store Manager - Luxury Retail/Jewelery Industry

Location: 10, Banjara Hills, Hyderabad.

About Us:

Luxury fine jewellery brand that epitomizes the fusion of global aesthetics with traditional Indian craftsmanship.

We strive to maintain the highest ethical standards in every aspect of our business, from sourcing our materials to our interactions with customers and employees.

Join us, where your talent and passion can help shape the future of luxury fine jewellery.

Job Overview:

- The Store Manager is responsible for overseeing daily operations, ensuring excellent customer service, and driving sales at Jewels.

- This role requires a strong understanding of luxury retail, jewellery, and brand positioning.

- The Store Manager will lead and motivate the team, manage inventory, uphold store standards, and ensure an exceptional shopping experience for all clients.

- Excellent Communication.

- Confident and sharp personality.

- Experience working with luxury brands is a plus.

Experience: 5 years of experience in luxury retail or jewellery, with at least 2 years in a management role.

6 days working.

Work Timings: 11:00 am to 7:00 pm.

Qualifications:

- Skills: Strong leadership, excellent communication, problem-solving, and sales skills.

- Attributes: Customer-focused, detail-oriented, proactive, and enthusiastic about the jewellery industry

Key Responsibilities:

Sales Leadership:

- Drive sales growth and achieve store targets through effective team leadership, sales strategies, and customer engagement initiatives.

- Analyze sales data, identify trends, and develop action plans to maximize revenue and profitability.

- Motivate and inspire the sales team to achieve individual and collective goals.

- Conduct regular sales meetings and provide constructive feedback to team members.

Customer Experience:

- Ensure exceptional customer service at all times, building strong relationships with clients and exceeding their expectations.

- Provide personalized service and product knowledge to customers, assisting them in making informed purchase decisions.

- Handle customer inquiries and resolve any issues promptly and professionally.

- Cultivate a welcoming and luxurious store environment for all customers.

Team Management:

- Recruit, hire, train, and develop a high-performing sales team.

- Conduct performance reviews and provide ongoing coaching and support to team members.

- Foster a positive and collaborative team environment that promotes growth and development.

- Ensure team adherence to company policies and procedures.

Operations Management:

- Oversee all daily store operations, including opening and closing procedures, cash handling, and inventory management.

- Maintain accurate inventory records and conduct regular stock checks.

- Ensure the store is always clean, well-organized, and visually appealing.

- Manage store expenses and ensure operational efficiency.

- Maintain a safe and secure working environment for all employees and customers.

- Brand Representation: Represent the Jewels brand with integrity and professionalism at all times.

- Ensure adherence to brand standards and guidelines in all aspects of store operations.

- Participate in brand events and marketing initiatives as required.

- Stay informed about industry trends and competitor activities.