Designation : AVP - Business Development
Division : Sales & Business Development
Department : Intellectual Property Research (IPR)
Industry : Knowledge Process Outsourcing (KPO)/ Research/ Analytics
Reporting Manager : Chief Executive Officer (CEO)
Job Location : Jaipur, India
Role :
- Identify and develop new clients in domestic and international (US/UK and other countries) market. Managing all sales and marketing activities of Intellectual Property Research (IPR) services, leading to acquisition of clients and establishing/ maintaining relationships at all levels. Oversee product/ services demand or monitor trends that indicate the need for design of new products in Life Sciences & Engineering.
Competencies/ Skill Set :
People Skills : Coaching, Team Management, Communication, Interpersonal, MBO, Conflict Management, Prioritization.
Process Management : Planning, Organizing & Monitoring, Result Orientation & Analytics, SOP Formulation.
Change Management : Flexibility, Criticism, Culture Building.
Business Acumen : SWOT (Strength, Weakness, Opportunity, Strength), Customer Service & Retention, Cost Optimization.
Key Deliverables/ Responsibilities :
Sales and Marketing :
- Acquisition of new accounts, building pipeline, revenue generation from domestic and global markets (preferred US/ UK/ Europe)
- Formulate and implement short and long term sales and marketing strategies/ plans for achieving the sales targets of research services.
- Lead from front on strategic sales and marketing planning and trade planning by analyzing business, service, competitors and market situations.
- Prospect mapping, pipeline mapping, proposals in line with customer requirement, preparation of reports, cost analysis, negotiations and finally closure of deal.
- Attend business meetings regularly to understand client's requirement and provide best solutions within available resources.
- Interact and maintain relationships with existing clients to enable cross-selling and up-selling activities.
- Perform analysis and recommend appropriate strategic decisions to Top management.
- Plan, Organize, Implement and Control all marketing functions such as new product/ service launch plan, set up pricing according to price structure, develop and implement promotional activity.
Key Accounts Management & Relationship Building :
- Network and develop market intelligence to get new leads for achieving sales targets.
- Build and develop strong contacts within the sector, and continuously fosters and strengthen the existing relationship for incremental sales.
- Create a customer service culture within the team, always putting the customer needs first.
- Ensure continuous interaction with the customer to make sure that areas of concerns can be worked upon for improved service levels.
Project Acquisition & On-time Deliverance :
- Develop a strong sales pipeline (pipeline management) with regular and effective management. Build a pipeline with reasonable timelines and continually manage it and follow through with individual prospects, and delivering successful sales.
- Deal Management - Close deals as per pipeline and forecast sales as per agreed time commitments.
- Measure success against competition and where forecast deals are unsuccessful, understand and gain market information (GAP Analysis) as to why a deal is lost.
- Co-ordinate with the technical/ operations team in terms of project details, queries and for on-time and qualitative deliverance of the project.
Team Management & Leadership :
- Lead, communicate and define quantifiable goals and targets for the team members on the basis of sales target and individual experience and capability.
- Lead and regular monitoring the performance of the team to ensure efficiency in achieving individual and team targets.
- Assess division's resourcing requirement, identify new hires and make recommendations to the Business Head/ CEO.
- Cultivate a cohesive, creative, and comfortable working environment, mediating any interpersonal issues within the team.
- Ensure that all members understand the team's objectives and work together to achieve it. Constant monitoring to ensure that everyone is working towards the same goal.
Education/ Desired Profile :
- Post Graduate in management or MBA/ PGDBA (Marketing/ International Business) from a reputed College/ University and 5+ years of Sales and Business Development experience in IP Research / Data Analytics Company/ Similar service industry
- Exposure of working within a multi-cultural environment for acquisition of domestic and international clients.
- Must have traveled across geographies for accruing new accounts.
- Capable of understanding the client brief, formulating an outcome and ensure delivery of the same.
- Excellent knowledge of Excel and Power point presentations. Well versed in data analytics and insights presentation.
- Acts with honor and character - A person of high integrity who is direct and truthful but at the same time can keep confidences.
- Self-motivated, flexible, confident, and enthusiastic and work independently to coach, train and lead the team forward.
- This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Reporting Manager/ Department Head/ Management.
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