State Street - Manager - Portfolio Administration

Job Description : 

Functional Title of the Job: Portfolio Administration Manager

Grade: Manager

Location India, Bangalore

Reporting To VP - Portfolio Administration

Work Timing : 2:00 PM to 11:00 PM

PURPOSE OF ROLE:

Portfolio Administration is responsible for all operational duties for a set of portfolios within an investment strategy. Directly Responsible for supporting and servicing Portfolio Managers managing funds segregated based on strategy. Managers, therefore, require strong staff management and client servicing skills as well as relevant industry experience.

SPECIFIC DUTIES:

- Develop and build up a strong relationship with internal and external clients

- Assume managerial oversight of all operations conducted by the assigned team(s) in India

- Ensure sufficiently trained staff is available to service the client/s and deliver quality service

- Assume responsibility for the implementation of client specific projects (new business development review, planning & roll out)

- Conduct Performance appraisals and objective setting

- Provide timely updates on issues affecting daily production to governance and carry out necessary corrective action

- Manage on-going relationships with the goal of meeting/exceeding service delivery standards

- Work to broaden scope of services in India to support overall European strategy

- Represent State Street by serving on internal and external committees and industry associations

- Evaluate current methods and strategies. Communicate and manage the implementation of changes and improvements

- Responsible for the execution of an overall business plan in assigned areas

- Responsible for the direction and development of subordinate managers at all levels as well as staff

- Resolve employee complaints and escalations

- Evaluate subordinate managerial performance

- Continually review the Operating Environment & implement improvements where necessary

- Maintain open lines of communication and ensure regular interaction with onshore oversight teams

ENVIRONMENT : 

- Candidate will be responsible for a team in a busy and challenging environment. The candidate will gain exposure to many client relationship management aspects with an excellent opportunity to gain experience in a fast moving financial services environment.

WORK PARAMETERS OR BOUNDARIES

- State Street Employee Handbook

- Internal Procedures Manual

- FSA Regulations

- Accounting Standards

- Yearly Performance Review

PERSON SPECIFICATION : 

Specific Qualifications/ Skills :

- Confident in dealing with all situations; Excellent Communication; Organizational and Report Writing skills; Proficient in the use of MS Office tools including Word and Excel.

- Fluency in oral and written English is required

- Proven experience of team management in a financial services environment

LEVEL OF EDUCATION : 

- Bachelor Degree or equivalent. Professional accounting qualification and/or Master's degree a plus

PREVIOUS LEVEL OF EXPERIENCE : 

- 7+ years of managerial experience (operations and financial services). Experience in managing large teams and operations servicing multiple clients a must

SKILLS: 

- Critical Behaviors for Success as defined by the Performance Review System at Core level

CORE COMPETENCIES: 

- Exercise sound judgment in all matters

- Leverage knowledge and technology to ensure optimal results

- Drive execution of all client and business related tasks

- Provide outstanding service to all client/s - internally & externally

- Communicate effectively at all levels within the organization

- Display organizational insight & influence

- Foster collaboration & teamwork

- Develop talent

DISPOSITION: 

- Self-Motivated

- Enthusiastic

- Leader / Motivator

- Trustworthy

- Self-reliant

- Flexible

- Personable