State Credit Head - Mortgage/Home Loan

As a State Credit Head will be responsible for overseeing the appraisal and approval of proposals, ensuring adherence to credit policies, and maintaining a high-quality loan portfolio.

What you will do:

- Evaluating informal income and customer profiles for Home Loan and Mortgage applications

- Undertaking credit appraisal and underwriting of loan files, analyzing financial status and credit evaluations

- Supervising credit underwriters in the appraisal and approval of loan proposals

- Ensuring adherence to turn around times (TAT) and support business requests

- Assessing customers sourced by the Sales team according to credit policy

- Determining deviations and exceptions, providing decisions on deals (approve / suggest modified terms / decline)

- Highlighting key risks, structure exposure, and presenting proposals to the credit committee

- Tracking OTCs & PDDs for the zone, ensuring timely completion

- Monitoring documentation deferrals and overseeing the collection of PDDs

- Managing portfolio quality and ensuring compliance with policy norms

- Monitoring borrower portfolio performance and preparing periodic reports

- Monitoring portfolio performance based on Non-Starters & Early Delinquency

- Analyzing delinquency across sourcing channels, products, and customer segments

- Collaborating with Technical, Collection, and RCU teams to ensure a high-quality portfolio

- Providing training to credit underwriters on policy norms and offering insights for policy/process

improvements

- Recruiting, training, and mentoring the credit team

- Ensuring effective communication and teamwork within the team

- Monitoring competitors' activities and meeting competitors regularly to understand changes in the

portfolio and market trends

- Resolving audit queries and sharing underwriting gaps

- Providing inputs to the analytics team for building portfolio analytics and scoring models

What you need to have:

- Graduate/Post-Graduate, MBA/CA preferred

- Minimum 15 years of relevant experience in Home Loan and Mortgage credit assessment

- Excellent credit assessment skills

- Strong communication, interpersonal, and organizational skills

- Problem-solving ability and a customer-centric approach

- Excellent analytical and problem-solving skills, with the ability to train and lead a team