State Business Manager - Home Loan

Job Description:

Description:

- Business: Achieve Regional targets by reaching out and tapping the full potential of the targeted customer segment within the specified area.

- Sourcing: Achieve revenue targets by driving the Sales Officers / Cluster Managers and ensuring that the sales process is followed in letter & spirit (Productivity, Yield, Market Share and compliance to credit policy)

- Collections: Achieve NIL overdue month on month and course correct exceptions based on EWS.

- Operating costs: Maintain expenses within Budgeted limits for the region

- MIS: Collate and share market information, customer insights & performance parameters in specified formats on a regular basis.

- Performance Review: Conduct weekly/monthly/quarterly review of individual / Cluster performance and take corrective actions.

- Marketing Initiatives: Develop and implement effective marketing activities to improve revenue by enhancing customer experience/retention.

- Team Management: Recruit, train, motivate, mentor and review performance of Sales Officers / Cluster Managers & other support staff.

- Rewards and Recognition: Identify excellent performers / achievers and recommend them for annual awards/immediate recognition.

- Value, contribution & market share objectives: Evolve & operationalize sales plan to achieve value, contribution and market share targets and per HHF