Sr Mgr/Mgr - Payments/Cash Accounting

Manager Service & Performance Management, Scanning & Payments – FSSC Asia

Purpose of Job:

1. Responsible for the timely and accurate performance of the full range of tasks described below:

2. To oversee the operations of the Scanning & Payment Processing Team up to 10 employees on a daily basis so the FSSC operational excellence and customer service objectives are realized within the given guidelines and policies

3. To perform advanced processing for specific payment transactions of a more complex and sensitive nature, as well as providing sign-off or approval where needed

4. To continuously seek out better ways of performing the processes and supports process improvement initiatives

5. To successfully perform other assigned Scanning & Payment functions under the direction of the head of FSSC

6. To oversee and manage intercompany transactions

7. To ensure qualification, motivation and development of her/his team members

8. To support Head of FSSC in service management related tasks (KPI measurement & reporting, service catalogue, etc.)

9. Processing of transactions in multiple currencies as well as handling high volumes environment

Main Responsibilities

- Ensure timely and accurate processing of transactions within team

- Run and analyze team performance and productivity and initiates corrective measures

- Work closely with AP team to coordinate and issue payments

- Organize payments for different countries and currencies

- Organize scanning of invoices / documents according to Clariant standards and guidelines

- Ensure through reviews / spot checks that team processing quality is maintained

- Ensure that adequate and updated process documentation and desktop procedures exists and is used

- Recognize and communicate potential issues to head of FSSC as appropriate

- Understand and apply pay processes, policies, procedures and internal control standards

- Meet all relevant SLA’s

- Handling client queries and escalations. Ensuring team responds to client queries within agreed turnaround time

- Support operational performance reporting activities

Performance Indicators

- % of on time payments; # of rush payments; amount of missed dis-counts

- Scanning productivity (document backlog)

Service Management

- Support data collection for global service and performance management team, including validation of local data

- Maintain service catalogue of FSSC Asia

- Maintain service contract with FSSC customers

- Provide cost data for service pricing for FSSC Asia customers

- Manage change control process with FSSC customers to ensure orderly tracking and billing of services to customers

Education

Minimum: Master degree in Finance / Accounting

Desirable: A Chartered Accountant or MBA

Expereince

- Essential: 5+ years in bank / cash accounting and scanning / workflow solutions

- Essential: 3+ years in supervisory function

- Essential: Profound Accounting Experience

- Essential: SAP FI accounting experience, ideally in bank accounting and payments

- Desirable: Working experience within a (captive or outsourced) shared services center

- Desirable: Experience of start ups / setting up transactional FSSCs

- Desirable: Experience in a (high volume) multi currency environment

Client - Clariant Chemical (India) Ltd one of India's leading specialty chemicals companies in Mumbai

Please email your profiles - manish.narang@futurestep.com