Profile: Job Opportunity with leading telecom company in India.
Role-Zonal Business Head
Designation-Senior Manager
Salary-19.5 LPA (based on the current CTC and as per company norms)
Roles & Responsibilities:
- Responsible for managing gross and net adds/total revenue through market and distribution planning, channel management, customer service delivery and brand initiative implementation
- Ensuring smooth operations while identifying opportunities for cost control on an ongoing basis Deliver overall Customer Market Share (CMS) target for the zone
- Achieve targeted net adds for all products (voice ; prepaid/postpaid, data, etc) across all sales channels (Distribution, Retail, Direct, Enterprise, SME) in the zone
- Achieve channel infrastructure enhancement targets (recharge outlets, activation outlets, town reach, no. of stores
- Deliver overall Revenue Market Share (RMS) target for the zone - Achieve zonal revenue target across all products and channels
- Manage overall customer satisfaction and revenue churn targets across different customer segments
- Ensure higher visibility by executing communication and branding activities, in coordination with the circle team
- Guide zonal network resources and coordinate with circle teams as well as outsourced network agencies to provide inputs on O&M issues
- Manage changes in business, organization, people to ensure continuity and smooth operations
- Coaching, mentoring and retention of on-roll team members
- Management of off-roll employees and agencies
Key Skills required
- Management Graduate
- Business and process understanding
- Leadership and people management skills
Note:Female candidates will be preferred
Interested candidates can mail me your resume with following details
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:
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