Posted By
Posted in
SCM & Operations
Job Code
76615
Senior Manager - Operations Transition
Manila/Delhi NCR | Permanent
Published 02/11/2012
Exciting opportunity to work with global leader
Critical Team Leading profile with high visibility to senior management
About Our Client
Our client is a leading healthcare and insurance organization with a global footprint of more than 100 offices. They specialize in end to end healthcare service provided to more than 50 million people worldwide. As a result of expansion within the Indian market they are looking for an experienced professional to lead end to end transitions for BPO/KPO operations.
Job Description
Reporting into Director, you would lead the transitions for the company as an individual contributor and would build a team of transition managers as business grows.
- You would also liaise with senior stakeholders across business lines to ensure smooth transition of processes across global BPO sites and business units.
- You would also need to manage escalations from stakeholders involved and coach team members to drive process improvement in transitions.
The Successful Applicant
- MBA with 8 to 12 years of experience in multiple domain with BPO/KPO set ups.
- Atleast 5 years of experience in managing end-to-end transitions including re-badging, re-patriation transition etc.
- Excellent interpersonal skills and ability to work in high volume environment.
- Ability to travel upto 30% of the time on projects is a must.
- Certification in Project Management (PMP) would be preferred.
What's On Offer
Our client can offer a dynamic and exciting work environment with great international career opportunities for high performers. Candidates with the right attitude and experience will be offered a competitive package.
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Posted By
Posted in
SCM & Operations
Job Code
76615