- Engineers + MBA from good institutes with overall 5-7 years- experience in Lean/Six Sigma domain.  - The candidates should have global exposure - projects and dealing with senior stakeholders at Director/MD level.  Process Improvement  Carry out operational re-engineering projects and process reviews as required by global, regional or in-country operations  Act as torch bearer for LIMME by transforming the customer experience by instituting a customer agenda in all performance improvement activities.  Prepare countries from an operational readiness stand-point during introduction of new products and services.  Prepare country/ BU processes for migration to Centres of Excellence or third party approved suppliers.  Accountable for implementation and execution of re-engineered processes to BAU and follow through into post implementation measure of success.  Provide subject matter expertise on key aspects of managing operations such as processes, people, systems, risk and controls, MI, customer experience, costs etc.  Ensure adherence to all local governance and external regulatory standards through robust operations processes.  Take ownership in the management and ensure delivery of key aspects of an overall operational design.  Ensure smooth transition to re-designed processes and provide project management capability to setup, manage and control projects throughout their lifecycle.   Identify and manage work stream interdependencies, risks and issues affecting the successful delivery of the project/ programme.  Understand and apply the principles of change management to ensure projects are technically sound and that the acceptance of change is optimised.  Ensure, with country and regional business unit teams, that implementation projects are planned and resourced to optimise the chances of benefits being realised in a timely manner and ensure that interruptions to business practice are minimal.  Set up processes to monitor and manage changed processes and maintain their sustainability.  Lead and facilitate project meetings and workshops, engage stakeholders, subject matter experts and attendees at all levels.  Responsible for the on-time collection and analysis of all metrics related to projects and the production of agreed format reports for the monthly business reviews  Relationship Management  Responsible for project stakeholder communication and management before and during the implementation.  Build working relationships with senior management, project team and stakeholders and secure their support to achieve project goals.  Team Management  Ensure the team understands the links between their daily activities and the objectives of the department and the wider organization.  Ensure progress against objectives is regularly communicated and that the team feels involved in the wider activities of the department.  Measure performance of the team against SLAs and KPIs.  Ensure effective allocation and utilization of resources across the team in order to maximize effectiveness.  Engage, motivate and coach the team towards achieving goals.  Assist in identifying the developmental needs of the team & encourage taking suitable training programs to enhance capabilities and skills.  Communicate strategic developments within the business area.  Groom and mentor the team to handle wider span & higher responsibilities.  Build effective communication channels to ensure open communication and address issues/ concerns raised by the team.  Pursue teams' development to increase process improvement skills and personal effectiveness, acknowledging strengths and areas for improvement  Share best practices both within and between team members across the business.  Act as back up to the Head of GBT/Principal at team level forums, project management/ steering committees and other key meetings with senior stakeholders  Jatin Chhabra 011-46140032

Chennai

Sr AVP - Quality - Lean/Six Sigma - BFSI 

Sr AVP - Quality - Lean/Six Sigma - BFSI  ,Job Description for Sr AVP - Quality - Lean/Six Sigma - BFSI  in Mastermind Network in  Chennai for (5-8) years of experience. Apply Now!

Job Description for Sr AVP - Quality - Lean/Six Sigma - BFSI  in Mastermind Network in  Chennai for (5-8) years of experience. Apply Now!