SquadRun Inc - Engineering Lead

Engineering Lead at SquadRun, Inc.

- Squad, is an enterprise SaaS startup that leverages the best of machines and humans to automate digital operations/ business processes for enterprises. We have offices in Noida and San Francisco.

- We are looking for an experienced engineer who enjoys solving real world problems & building a strong engineering culture.

- As a Technical Lead, you will be expected to understand and drive the technical direction of the product or company. This involves anticipating the required skills and knowledge in advance, fill gaps, both, in the short-term by taking on distractions and in the long term by mentoring engineers to take up new challenges. You will develop, update, and advocate the technical direction of our platform product. Check this video to see the office/ culture.

About Squad :

Squad's AI-powered enterprise SaaS platform provides all of the tools an operations team needs to automate their business processes. This helps them scale with unprecedented SLAs of speed, accuracy, flexibility, and cost. Leaders in online commerce like Uber, Sephora, Tata Group, Flipkart, Rocket Internet, Teespring and other data-intensive businesses use our platform across their entire data cycle.

Overview Deck :

Solutions : Leaders in online commerce and other data-heavy businesses use our enterprise SaaS platform across their entire data cycle, providing better moderation, deep data attribution, search, recommendations, customer onboarding, and insights, resulting in higher conversions and improved user experience

- Our key focus today is online commerce but we have been seeing interest from industries like Banking and Financial Services, Insurance, Telecom, and Information Services to automate similar workflows which is the heart of outsourcing and a $180 BN+ market, annually

Platform :

Workflow Builder : Replicate any business process more efficiently through smarter orchestration between humans and automation

Workforce : Curated mobile workforce that's screened, skill-matched, trained, and monitored for high-quality task outputs (stay-at-home moms and college students)

Automation : Extensive libraries of AI tools including computer vision, pattern recognition, data anonymization, and NLP and Human-In-The-Loop Machine learning

Customers : Uber, Sephora, Tata Group, Flipkart Group, Rocket Internet Group, Teespring, amongst others

Impact : On average, we've reduced turnaround time by 5x, handled volumes spikes of over 6x, and reduced costs by over 70%, all while maintaining SLAs for accuracy. With time, we've also been able to automate over 30% of the work

We combine customised workflows, workflow automation and a distributed human talent pool of stay-at-home moms and college students delivering guaranteed SLAs of high quality output, speed and scale, at great cost efficiency. Please this blog series for more context.

Why should you consider us seriously :

- We have an audacious vision of reimagining how work gets done! We- re one of the few applications of AI/ Machine Learning that actually has a massive market and business model to create a long term valuable business rather than a short term acquisition play!

- In the last one year, we have built a product and solved problems for some of the largest brands in the world and tested platform at scale (processed 50+ million units of data). We have plans to grow 10x in the next 1.5 years.

- We are a well balanced team of experienced entrepreneurs and are backed by top investors across India and the Silicon Valley (Blume Ventures, 91springboard, senior product execs at Square, Genpact & Flipkart; co-founders of Infosys, Snapdeal, Slideshare, Zomato etc)

- The platform empowers college students, stay-at-home mothers and grey collared workers as a stable source of income for working on their smartphone (Android App Link). Our contractors earn 3x of what a typical back office BPO employee makes.

- For us, this is truly impactful. Every day, we see success stories such as this one - how a single mother is sustaining herself. Empowering our contractors to be financially independent is a strong part of our vision!

This is just the beginning and we are here to change the world

What will you do :

- Work closely with business, operations, engineering and product teams to understand business requirements, product functionality & product roadmap

- Act as a lead engineer and resolve blockers. Help engineering team stay productive :)

Architect & Design :

Architect for scale - We are doing millions of judgements each month and have plans to scale 10x in the next 12-18 months

- Choose the right building blocks which accelerate the SquadRun vision. Understand business vision and architect the product around the same.

- Architect reliable data pipelines that are simple to operate

Coach :

- Take active part in code reviews and design reviews

- Mentor engineers in the team with regular feedback to ensure continuous improvement

Hiring : You will actively take part in building the Squad & iterating upon our hiring engine

Current Stack : Django/Python, Postgresql, RabbitMQ, Redis, AngularJS, AWS EC2/RDS/Lambda/Elasticache/S3 etc.

Requirements:-

- 4+ years experience building products

- 2+ years experience architecting/designing systems from ground-up & leading engineering teams

Education : Graduate in a relevant domain (preferably)

Joining Date : Tomorrow ;)

Traits & culture: Executor + Willing to go the extra mile. Please read our hiring framework and what we do every friday for more details.