Sprink - UX Designer

Job Summary

Sprink's Consumer Experience team, is seeking a UX Designer to create customer facing worldwide experiences working on a variety of customer journeys and across multiple products. This role is located in Bangalore, India, and the team is located across India.

We are looking for a UX Designer with a passion for improving the customer experience and driving high-visibility programs that will impact product designs used by millions of people. In Sprink's Consumer Experience team, our customers are every single person who would like to have a healthy meal at an affordable price delivered to their location of choice.

As a UX Designer, you will be responsible for owning the development of user experiences that get upstream and are strategically created to scale, and support scope. You'll be an advocate for accessible design and always striving to work backwards from customer problems and needs. You will work closely with UX researchers, design technologists, product managers, and engineers to understand the needs of customers.

Key job responsibilities :

- Use business requirements, usability findings and market research to develop scenarios, use cases, and high-level requirements

- Design conceptual wireframes, high-fidelity mockups, information architecture diagrams, interaction specifications, and functional prototypes

- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency

- Translate abstract concepts into simple and elegant user interfaces

- Present design work to the user experience team and product team for review and feedback

- Quickly iterate on multiple design explorations to arrive at a simple but robust solution accounting for complex requirements

- Proactively manage your own work queue, time and expectations, meet deadlines and communicate needs and tradeoffs if your schedule is in jeopardy

- Manage ambiguity, work independently and collaboratively within a team, and switch rapidly between different projects in an agile environment

- Understand target user through user research and drive toward more collecting more data when needed.

A day in the life :

- This person will work collaboratively with a team of product managers, engineers, executives, as well as UX leadership, a team of passionate and creative UX designers, researchers and design technologies to improve customer experience. You'll drive UX design from early-stage concepts all the way through final delivery and launch. Candidates must be responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments while raising the bar for user experience and accessibility.

- In return, we can offer you a great team to work with. You will join a growing team of designers, prototypers and researchers who shape and simplify the experiences of our customers through a human-centered design process that balances data, user insights, problem solving, UX and visual design, and accessibility.

Basic Qualifications :

- 5+ years of design experience

- An available online portfolio

- Samples of work demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices.

- Excellent written and verbal communication, presentation, interpersonal and analytical skills including the ability to communicate complex, interactive design concepts clearly and persuasively across different audiences and varying levels of the organization

- Proficiency designing and prototyping with tools such as Figma, Sketch, Photoshop, Illustrator, Axure, Keynote, and InVision

Preferred Qualifications :

- Experience designing customer facing products

- Experience working in a collaborative team, publicly white-boarding, and working directly with developers for implementation of designs

- Ability to work gracefully and have a bias for action in a fast-paced, sometimes ambiguous environment

- Unflappable good humor, courtesy and ability to build rapport with stakeholders, designers, developers and leaders

- Capacity to own and drive the design process by independently defining requirements, scoping projects and prioritizing tasks

- Talent for crafting imaginative and innovative design solutions while maintaining user expectations through pattern consistency and interaction harmony

- Understanding of the current state of technology and best practices

- Strong practical knowledge of user-centered design methodologies, usability principles, web-based information architecture and design-understand accepted UX process standards well enough to be entitled to selectively abandon them

- Demonstrated strong visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography

- Background creating accessible designs