Specialist - Presales - VPN/Virtualization & IT Infrastructure

Pre Sales Specialist ( VPN , Virtualization & IT Infra Structure)

Title : Pre Sales Specialist ( Virtualization & IT Infra Structure)

Location : Bangalore

Role and Responsibilities :

- Learn & certify in on the Company's products

- Post certification, one should be able to articulate and describe company products during presentations & white-boarding sessions with customer.

- Good knowledge of the competitive product mainly in VDI and VPN (remote access) domain

- Should conduct interactive demonstrations remotely or physically

- Pre-sales Account management and presentation

- Solution Designing, sizing, and deployment of Companies products and related 3rd party products

- Prepare competitive study documents and architecture documents

- Build, improve and maintain high standard of pre-sales and post-sales support

- Create knowledgebase around the product, including KB articles, tutorial videos creation, FAQs, best practices documents

- Manage customer expectations and demonstrate a strong follow-up on customer's inquiries

- Give technical training to partner's sales and pre-sales team

Educational Qualification / Work Experience & Skills :

- BE / B.Tech / Graduate with at least 6+ years of proven system administrator/pre-sales experience

- Deep technical knowledge and real-world usage of application and operating system environments

- Strong knowledge of windows/Linux operating systems

- Knowledge on networking concepts, network devices (VPN), security concepts (MFA), network protocols, filesystems & AAA

- Strong knowledge in any one Desktop Virtualization Technologies(Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.)

- Proactive, self-motivated and should be able to partner closely with the sales Account Manager

- Ability to map customer's requirement to the company product

- Should be able to articulate the advantages and disadvantages of the offerings based on real- world example

- Ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions

- Willing to travel to customer location based on requirement

- Pre-sales experience in a Startup preferably in the VDI, VPN, MFA, MDM, Azure, AWS etc.

- Knowledge in solution designing/ Solution architecture

- Customer interactions at management level

- Knowledge of windows server/windows-10/RDS license