Specialist - Internal Communication

Join our client, a leading global business services provider, and be part of a team that helps shape and articulate the value proposition of an organization. As a Communication Specialist, you will collaborate with internal stakeholders to deliver impactful, high-quality communication across various channels.

Some of the key responsibilities will include:

- Lead and manage a team of 2-3 internal communications specialists.

- Develop, implement, and oversee internal communication strategies to ensure effective information flow within the organization.

- Edit, draft, and manage communication materials, including emails, newsletters, blogs, video scripts, townhalls, events, and similar channels.

- Ensure the content created is relevant to the audience and conveys the intended message succinctly.

- Represent data logically through flowcharts, infographics, and other tools.

- Create communications related to policy changes, announcements, FAQs, and messages from senior leadership.

- Manage and oversee the deliverables for both internal and external communication.

- Provide operational rigor and structure to the deliverables managed by the communications team.

- Continuously improve the team's engagement, delivery, and operating model.

- Support the Head of Communications in managing day-to-day operations effectively.

- Coach and mentor junior team members, ensuring their professional development.

- Identify, manage, and deliver internal improvement projects for the communications team.

- Ensure strict adherence to enterprise brand standards and style guides.

To be eligible for this role you will require:

- Minimum of 8 to 12 years of experience in internal communications or a similar role in corporate communications.

- Proven experience in leading and managing a team.

- A strong portfolio of published articles, including thought leadership pieces, PR announcements, blog posts, and similar work.

- Prior working experience in a Global Capability Center (GCC) setup is preferred.

- Master's degree in mass communication, journalism, and/or English.

- Additional skills in creative writing and storytelling will be an added advantage.