Specialist - HR Operations - Cafe - IIM/TISS/XLRI/SCMHRD

Human Resources Operations Specialist - CAFE

Mandatory Requirement:

1) Worked with Leading QSR brands and have led the Pan India QC ops.

2) Quality Process Audit

3) Food safety Audit

4) 6s Project

5) Contract Manufacturer audits

6) Knowledge on HACCP (Hazard Analysis and Critical Control Point) - ISO 22000 (Food Safety Management System)/ Quality Management System ISO 9001

About the client:

Our client Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that they're building across the country! They're scaling up throughout Mumbai quickly and, in the next 6 months, they'll be launching in Bangalore, Delhi, Pune and Hyderabad. They're incredibly well-funded and their investors include Y Combinator, Nexus Venture Partners, and more! They've also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

We're incredibly well-funded and our investors include Y Combinator, Nexus, Venture Partners, and more. We've also built out one of the best start-up teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

Job Role and Responsibilities:

- Managing the entire HR Strategy. - The Incumbent will work as a strategic partner to drive people strategy and drive the business outcomes.

- The Incumbent will run its business through large franchise partners.

- The Incumbent will provide insights on ground level business challenges and implement support for establishing organization's structure & manpower plan that caters to business needs.

- The Incumbent requires to design people initiatives to drive engagement and retention for the corporate teams.

- The Incumbent has to build strong connect by running a holistic employee connect program and design and implement requisite actions.

- The Incumbent will be accountable for managing employee life cycle starting from recruitment, on-boarding, induction, development, talent management, engagement, separation and exit processes for the organization. -

- The Incumbent will develop and implement HR strategies and initiatives aligned with the overall business strategy.

- The Incumbent will support current and future business requirements through the development, engagement, motivation and preservation of human capital.

- The Incumbent will partner with businesses on Strategic initiatives, organizing goals and subsequently conduct workforce planning, succession planning, and skills assessment.

- Conducts weekly meetings with respective business units.

- Consults with line management, providing HR guidance when appropriate.

- Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies.

- Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.

- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

- Partners with the legal department as needed/required.

- Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

- Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

- Provides HR policy guidance and interpretation.

- Develops contract terms for new hires, promotions, and transfers.

- Assists international employees with expatriate assignments and related HR matters.

- Provides guidance and input on business unit restructure, workforce planning, and succession planning.

- Identifies training needs for business units and individual executive coaching needs.

- Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.

- Performs other related duties as assigned.

Qualification and Experience: MBA/PGDM in Human Resources from Premier B-School

Required Skills / Abilities:

- Excellent verbal and written communication skills.

- Excellent interpersonal and customer service skills.

- Excellent organizational skills and attention to detail.

- Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

- Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.

- Proficient with Microsoft Office Suite or related software. (edited)