Specialist - General Analytics - Issues & Controls Management - FinTech

Job Title: General Analytics - Issues & Controls Management

Experience - 4 - 9 Years | Employment: Full time | Domain: Fintech

Location: Greater NY area (Preferred) / Remote in USA (20% - 25% travel)

Job Summary:

We are seeking a skilled and detail-oriented General Analytics Specialist with a focus on Issues & Controls Management to join our dynamic team. In this role, you will be responsible for analyzing, tracking, and managing issues and controls across various business functions. Your insights will be critical in identifying potential risks, ensuring compliance with regulatory requirements, and enhancing overall operational efficiency.

Key Responsibilities:

Data Analysis & Reporting:

- Conduct in-depth analysis of issues and controls data to identify trends, root causes, and potential risks.

- Develop and maintain dashboards, reports, and visualizations to track key performance indicators (KPIs) related to issues and controls.

- Collaborate with cross-functional teams to gather data, validate results, and provide actionable insights.

Issues Management:

- Monitor and track reported issues across various departments, ensuring timely identification, escalation, and resolution.

- Maintain a comprehensive issues log, categorizing issues by severity, impact, and root cause.

- Work closely with relevant stakeholders to prioritize issues and implement corrective actions.

Controls Management:

- Assess the effectiveness of existing controls and recommend enhancements to mitigate identified risks.

- Coordinate with internal audit and compliance teams to ensure controls are in line with regulatory requirements.

- Assist in the development and implementation of new controls as needed, based on evolving business needs and risk landscape.

Process Improvement:

- Identify opportunities for process improvements to enhance the effectiveness of issues and controls management.

- Participate in process redesign initiatives to streamline workflows and reduce operational risks.

- Provide recommendations for automation and tools to improve monitoring and management of issues and controls.

Stakeholder Communication:

- Prepare and present regular updates on issues and control management to senior leadership.

- Collaborate with business units to communicate issues, controls status, and recommended actions effectively.

- Serve as a liaison between the analytics team and other departments to ensure alignment on risk management objectives.

- Compliance & Risk Management:

- Stay updated on industry regulations, standards, and best practices related to issues and controls management.

- Ensure all issues and controls management activities are compliant with internal policies and external regulations.

- Support risk assessments and audits by providing relevant data and documentation.

Qualifications:

- Bachelor's degree in Business, Finance, Data Analytics, or a related field.

- 3+ years of experience in data analysis, risk management, or controls management.

- Proficiency in data analytics tools such as Excel, SQL, Tableau, or Power BI.

- Strong understanding of risk management frameworks and controls management principles.

- Excellent problem-solving skills with the ability to interpret complex data and provide actionable insights.

- Strong communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels.

- Attention to detail and strong organizational skills.

- Experience in regulated industries such as finance, healthcare, or technology is a plus.

Preferred Qualifications:

- Advanced degree in a related field or relevant certifications (e.g., Certified Analytics Professional, Certified Internal Auditor).

- Experience with automation tools or scripting languages (e.g., Python, R) is an advantage.

- Familiarity with GRC (Governance, Risk, and Compliance) software tools.