Specialist - Finance Operations Data Management

Profile: Specialist - Finance Operations Data Management

Job description

- Customer Lifecycle ensures all Customer and Price related data is maintained accurately in SAP

- The team maintains and sets up all master data for Customers and Price and communicate data and process requirements where required

- The team assist in systems or process initiatives relating to master data and well as performing ad hoc analysis

- Improve Performance and development of team members

- Training Planning /implementation /Training review Report

- Customer Engagement and enhancing customer satisfaction

- Revenue Initiative Audits and Control

- Monitor and Develop process that followed constantly to improve service quality ,ease cost and improve Brand Image

- Assist with HR policy and procedure creation, implementation and review in conjunction with HR department.

- Implementing quality management and regulatory compliance strategies

- Adhere to daily and weekly checks to design smooth operation of system.

Key Responsibilities:

- Customer, Price, and Supply Chain master data analysis, communication & maintenance

- Ensure accurate maintenance and updates of Customer, Price, and Supply Chain master data information in SAP (selling and buying modules).

- Contribute to resolution of queries related to missing or inaccurate data.

- Prepare and distribute price list reports to the subsidiaries ensuring timely communication and prompt attention to follow-on queries.

- Initiate and perform re-pricing to ensure appropriate valuation of inventory

- Understand our organizational customers and stakeholders and the flow of data into and out of our systems and ensure Customer Masterdata information is accurate.

- Continuously offer ideas and solutions on how to improve daily processes, tasks and procedures for increased efficiency or better service for all stakeholders.

- Assist in systems or process initiatives relating to master data, flow of information, or various ad hoc analyses that arise.

- Assist in setting up new communication tools and process documentation.

Key Relationships:

- Cash Application

- Credit and Collections

- Customer Service

- Sourcing

- Purchasing

- Supply Chain and Manufacturing

- Market Pricing and Brand

- Market Finance

- IT

Knowledge, Skills and Abilities:

- Good Finance Acumen

- Experience with SAP

- Experience in a Shared Service environment or similar

- Ability to read, write and communicate in English in a business setting

- Ability to pay close attention to detail and high degree of customer orientation

- Good Problem solving and analytical skills

- Self-motivated and self-directed individual