Specialist - Employee Relations

Specialist - Employee Relations

Responsibilities:

- Manage all aspects of employee relations, including handling employee inquiries, concerns, and complaints.

- Conduct thorough investigations into workplace issues and grievances, ensuring fair and objective resolutions.

- Facilitate open communication between employees and management, fostering a culture of trust and transparency.

- Develop and implement employee engagement initiatives to promote employee satisfaction and loyalty.

- Draft various HR-related letters and documents, ensuring clear and professional communication.

- Provide excellent customer service to internal clients (company HR teams) and external clients (employees).

- Stay updated on current HR trends and best practices in employee relations.

- Collaborate effectively with cross-functional teams (HR, Management) to ensure a comprehensive approach to employee relations.

Qualifications:

- Bachelor's or Master's degree in Human Resources Management, Business Administration, or a related field (preferred).

- Minimum 1-2 years of experience in employee relations or a similar HR role.

- Strong understanding of employee relations principles and best practices.

- Proven ability to effectively resolve workplace conflicts and mediate disputes.

- Excellent communication, interpersonal, and conflict resolution skills.

- Customer service orientation with a focus on providing exceptional support.

- Strong analytical and problem-solving skills with the ability to make sound decisions.

- Ability to work independently, manage multiple priorities effectively, and meet deadlines.

- Proficiency in MS Office Suite (Word, Excel, PowerPoint).

- Experience with HR software and knowledge of HR compliance is a plus