Spares & Services Manager - FMCD

Industry - Consumer Durables

Category - Sales & Marketing

Skills - Spares, Service, aftermarket, sales, profit, warranty, business, pricing, consumables, accessories, sales planning

Job Type - Permanent

Job Duration -

Job Description - Drive at a Country level the development of the aftermarket sales business and for delivering aggressive plans to grow sales and profit results. The primary focus of the Spares and Services Manager will be more on the spares ordering process setup, process assurance, data availability, spares development, new services, out-of-warranty repairs, extended warranty, pricing, and engaging in all product development projects

Client Details

Our client is a leading global multinational in the FMCD industry with presence in over 100 countries and a strong brand recall. In India, they have an ever-increasing footprint and are extremely driven in their endeavor to offer the best products and repair services. They need a strong Spares & Services Manager to lead the responsibility for the same.

Description

- Increase sales and profit of company's Aftermarket products and Services and achieve the agreed targets.

- Responsible for analysis and synthesis of markets, business segments, competitors and channels and customers in order to identify and prioritize opportunity areas for expansion of Aftermarket products and services

- To plan sales and promotion activities, together with the marketing team and APAC & MEA Aftermarket Business Segments

- To develop an effective aftersales strategy to attract new & additional sales opportunity for B2B business.

- To create and prepare proposals for potential customers, ensuring that all likely additional costs relating to the sale or event have been assessed accurately and communicated.

- Set Pricing strategy for all after services channels (spares, accessories, Consumables and B2B) through Company Pricing system.

- Work closely and effectively with the spares planning and production teams when needed in order to ensure that all B2B contracts are delivered at a high standard and in due time.

- Responsible for implementation of pricing strategies across the different Spares in line with APAC & MEA Business Segments and APAC & MEA Pricing Team

- Grow and develop the Aftermarket sales P&L from Spares, EW and Out of Warranty Repairs

- Develop and launch Sales programs for Spares, EW and Out of Warranty repairs in Consumer Service (from Cost Center to Profit Center)

- Drive the "monetize/sales" mindset into the different functions in the Country.

Profile

Bachelor in Engineering (either Mechanical, Electrical or Electronics & Telecommunication) preferable with at least 4-5 years of professional experience in consumer-focused companies in technical/spares business is desirable.

Excellent English command, ability and desire to communicate with APAC management and colleagues in other clusters is important.

Job Offer

A chance to work with the Industry's leading brand that offers great growth prospects and competitive pay.

Contact - Swapnil Khetan - +91 (0) 22 4236 3332

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