Role purpose:
IOT is driving the Internet of Things (IoT) by connecting machines, devices and objects to the internet, turning them into - intelligent' assets that communicate with the world around them. M2M solutions open up a new range of possibilities for our customers revolutionizing how they operate, how they grow and how they keep their customers happy.
The M2M Solution Architect will act as a technical consultant to design and implement enterprise Customer's solution coordinating and supervising concept to delivery of innovative M2M solutions and supporting evolution of technology.
Key accountabilities and decision ownership:
Understands M2M solution requirements and converts them into solution design specifications
- Must able to Create End to End architecture of the solution that takes care of non functional requirements - availability, reliability, scalability, performance etc
- Support the sales teams in responding to RFI/RFPs by working with the M2M practice and business verticals SMEs
- Work closely in creating and implementing joint go to market programs in the M2M markets with an ecosystem of device vendors, platform partners and application integration.
- Define framework & Guidelines to improve current processes and increase awareness in the market place to replicate similar solution across larger customer base.
Key performance indicators:
Consulting on all technical aspects within end to end M2M & mobility solution especially at Partners / Customer level
- Proactively support the Customer, Sales, Service and internal teams on technical related matters including bids, proposals, Presentations, RFP/RFQ, customer complaint resolution and suggested product improvements
- Create partner ecosystem for nonstandard requirement and prepare documentation & training guides
Core competencies, knowledge and experience:
Proven technical & sales experience encompassing design and development of M2M, connected products and mobility solutions.
- Knowledge of GSM, GPRS, EDGE, HSPA, LTE, 3GPP standards and mobile network components (GGSN, SGSN, MSC,HLR/CSDB, DNS, RADIUS, Diameter, SMSC)-their function and integration points.
- Ability to create partner eco-system and support bespoke requirements.
- Excellent communication skills including verbal, presentation, email and social interaction.
- Customer relationship management skills with ability to interact comfortably at Clevel.
Must-have technical / professional qualifications:
- Extensive experience of M2M technology and services
- Good understanding of mobile communication and IP technologies
- 10+ years of experiences in mobile services or related field in Technical role
- An intimate understanding of the M2M & mobility marketplace, players and trends
- A holistic view of how M2M connectivity fits into customers- overall business processes and market offers
Company: The Telecom Giant
Location: Mumbai
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