Solution Architect - BFSI

- Suitable person will have an excellent understanding of Finance and Accounting / Call center environment to work on client's specifications.

- Reporting to the Head of Sales, the Solutions Architect will be responsible for total ownership of the overall solution (Finance and Accounting) / Call center and serves as the primary point of contact. The Solutions Architect will work with the Bid Management, operations teams, advisors/consultants and other stakeholders to shape the final solution and the bid submission. This includes leading customer design workshops, inputs on contract schedules and commercials. The solution architect must also understand not just the functional aspects of the business but also the business needs and the overall impact of his/her solution to the profitability of the business.

The following is a job description example for the role of a solution architect. It consists of the common duties, tasks, and responsibilities for the position:

- Liaise with business / operations to design solution architecture for RFPs/RFI and other bids

- Manages activities that take place during solution ideation, solution development, and workshops.

- Develops a win theme in collaboration with the respective stakeholders

- Reviews business context for solutions and in defining the vision and requirements for the solution, recommending and selecting potential options, and the development of a timeline and roadmap for the selected solution.

- Communicates the essence of the solution, collaborates, and coordinates with stakeholders to shape the final design of the proposal

- Champions a structured approach to solutions design.

- Assures solutions not only are a fit a specific purpose but also closely aligned with EXL's vision, purpose and interests.

- Continues to challenge status quo and brings in a larger industry perspective to solution design

Requirements, Abilities, Knowledge, and Skills :

- Education and Certification: Must possess at least a Bachelor's degree in accounting/business management and related discipline. A PMP certification is preferred.

- Communication: The position involves collaboration with clients, reporting to leadership, coordinating with stakeholders and leading a team of bid managers. Therefore, excellent communication skill is paramount in this role.

- Computer Literacy: Has to be computer savvy and must feel comfortable working on computers for a long time. Must have reasonably fair understanding of ERPs, Platforms and Other solutions that are prevalent in the market.

- Analytical thinking: He/she must be an analytical thinker. A solution architect must be able to understand the needs of the prospect and limitations of the company and design programs to cater for such needs.

- He/she must be able to evaluate the likely effects of solutions on the profitability of the businesses

- Other necessary qualities include attention to detail, ability to work alone and in group, and time consciousness.