Solution Architect - Artificial Intelligence - IT Services Management Firm

Hiring for an IT Service Management company for one of their role of Conversational AI-Solution Architect. Noida, Gurgaon, Bangalore.

Roles and Responsibilities

- Responsible for solution ideation and solution design

- Should be passionate about innovation through vast experience and in-depth knowledge on cloud, cloud native application, interoperability, API integration and working experience on cloud API.

- Telephony Knowledge and integrations, have worked on various speech to text and text to speech for real time transcriptions

- Should be able to design and document technical architecture with business requirement and create Solution Design Document

- Lead brainstorming sessions to develop potential solutions for business needs or problems

- Review business context for solutions and recommend potential options

- Communicates the architecture to the internal and external stakeholders and collaborates and coordinates the formalization of architecture

- Assures solutions not only are a fit for the specific purpose but closely align with the standard guidelines of technology solution

- Experience on setting up framework, creating solution prototypes, recommend best practices and participate in technology selection

- Strong knowledge of cloud platform and services like AWS, Azure, Google Cloud using Microsoft .NET, Java and Python stacks

- Certification in Google/AWS Cloud or LEX/POLLY or Watson Conversational AI is an advantage

- Basic Understanding of Voice Telephony(Avaya, Cisco, Genesys, AWS Connect) & Data Networks(Basics of MPLS, Internet, VLAN etc) and Communication process is an Add-on

- Understanding of Systems Integration & deployment models

- Conduct an architectural system evaluation and analyze client's technology environment

- Create blue print of the solution, identify potential roadblock and recommend a full proof solution/architecture

- Collaborate with project management and development teams

- Design data flow from API calls, databases, and other technologies fit into design