SoftwareOne - Team Lead - Inside Sales

SoftwareONE, privately owned since 1985, is a globally renowned as the leader in software portfolio management. SoftwareONE has redefined the licensing solutions landscape leaving its footprints in more than 62 countries and in more than 120 offices globally.

Our software portfolio management strategy combines three core data streams - Software Asset Management (SAM), technology demand roadmaps and commercial analysis services - providing a proven enterprise methodology. Our more than 1,500 SAM Specialists, Technical Specialists and License Specialist, experienced across all major publishers, support our customers to optimize commercial analysis and IT investments. We are a customer and employee centric organization, focused solely on optimizing software spend, software asset management and infrastructure optimization in their environments.

Responsibilities :

Service Leadership :

- Help develop strategy and implement campaigns as needed to generate sales opportunities in new or untapped markets as requested by PDI and SDI Global Leadership Teams

- Source new sales opportunities through research of existing accounts, identify key players and develop prospects using online directories, trade and professional association membership lists, social media and other public records

- Maintain product/service knowledge by attending respective trainings as needed while also keeping current on competitors

- Forwards prospects, leads and all activities associated with lead generation, qualification and nurturing process to the respective subsidiaries

- Identify a database system to follow up in a structured approach on the leads and opportunities

- Coordinate qualified opportunities with appropriate subsidiaries for further development and closure

- Provide monthly report consistently and on time

- Responsible to achieve minimum required qualified leads/opportunities each month

Team Leadership :

- Create an environment orientated to trust, open communication, creative thinking & cohesive team effort

- Lead by setting a good example (role model) - behavior consistent with words

- Facilitate problem solving & collaboration

- Maintain healthy group dynamics

- Intervene when necessary to aid the group in resolving issues

- Support new team members in working through induction program, ensure that they have the necessary knowledge to effectively participate on the team.

- Recognize & celebrate team & individual accomplishments & exceptional performance contribute to staff appraisals & supervision process

- Ensure appropriate staffing levels are maintained to provide effective care provision

- Maintain overview of daily records, incident logs & shift planners

- Monitor all key worker records & support individual key workers to develop positive working relationships with clients

- Keep the management team informed of accomplishments & ongoing issues, participate in achieving resolutions to identified issues

Experience Required :

- Minimum 5 + yes of experience required

- Two to five years of experience in a leadership role with direct reports

- Four years or more of practical work experience in portal/tool development with appropriate proof of success in an equivalent role

- Must be an exceptional listener with excellent time management, verbal communication and presentation skills.

- Must be self-motivated and competitive, but also a team player.

- Good problem-solving skills and a high level of integrity are also essential.

- Requires the ability to use a variety of office equipment such as spreadsheet and word processing software, calculator, telephone, fax machine, photocopier, and a computer printer.

- It is desirable for the employee to possess a bachelor's degree or MBA

- Ability to manage multiple priorities in a fast-paced environment

- Good problem solving abilities and detail-oriented

- Ability to be a self-starter and thrive in a fast-paced environment