Sodexo - Sales Enablement & Retention Manager

Profile:

- The sales enablement & retention manager is responsible for leading the sales enablement team and working closely with sales, operations, IT, and marketing to ensure strategic alignment across all functions.

- The candidate will also be responsible for retention of key and large account clients at a HO level.

- Will also be closely working with all the branches to identify risk and threat accounts and develop strategies in collaboration with the branches to avoid loss of client.

- Keep a track of renewal of contracts of identified top 50 accounts/clients.

- The successful candidate should be a highly organized sales professional who has experience in defining and running similar initiatives.

Skill Set:

- Extensive knowledge of sales enablement technologies, processes, and best practices.

- Extensive knowledge of sales management best practices, including pipeline management and developmental sales coaching.

- Expert knowledge of salesforce.com

- Expert knowledge of Power BI

- Expert ability to manage projects from concept to completion.

- Strong strategic, conceptual, data driven, analytical thinking and decision-making skills.

- Highly developed presentation, and written communication skills.

- Clear understanding of client retention and managing large clients

- Should understand client retention tools

- Strong ability to understand the B2B client life cycle

- Expert knowledge of cross sell and upsell

- Expert ability to consult or provide guidance on complex matters to non-specialists; ability to communicate effectively with senior management.

- Expert ability to collaborate and generate a spirit of cooperation while coordinating diverse activities and groups within a team environment.

Educational Qualifications & Experience:

- Postgraduate in business with 9-12 years of relevant experience is preferred.

- Experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies.

- Should have managed client retention in a B2B environment with large clients

- Should have managed a team in the B2B segment

- Measurable experience with having a positive impact on business outcomes, increased win-rate, improving sales force performance etc.

- Experience in executing change management initiatives with established approaches