Sodexo - General Manager - Facilities Management

Role : General Manager - Facilities Management

Report To : Segment Director

Work Location : Shivaji Nagar, Pune

Role Description :

- Ensure the profitable delivery of operations, control of costs & overheads through achievement of business targets for GOP.

- Responsible for the delivery and expansion of sales and margin in all operations ensuring full compliance with contractual obligations and Sodexo policies and procedures.

- Support new business development through the promotion and costing of products & services and response to tenders & proposals which deliver new business in Sodexo's Integrated Facilities Management activities.

- Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client.

- Ensure a comprehensive understanding of and meet all customer expectations under each of the relevant client agreements.

- Prepare timely and accurate financial and qualitative reports; Report on the same to the Segment Head on a monthly basis and as and when required.

- Be proactive in the recovery of overdue, if any, owing from internal and external clients and maintain a close relationship with Sodexo Finance team to ensure all suppliers and contractor payments are managed effectively.

- Manage, mentor and maintain a strong working relationship with the Business Development & Operational Teams, offer assistance wherever and whenever required.

- Liase with team to ensure alignment with the business goals and vision of Sodexo.

- Ensure quality of work by adhering to Sodexo service standards

Desired Profile :

- Minimum 7+ years middle management experience in a facility industry

- Experience in working in a multi cultural environment

- Good knowledge of non core business activities

- Extensive knowledge of the resources and facilities management sectors in the region preferable

- Leadership and team building skills

- Excellent time management skills

- Sound business acumen, financials, budgeting, compliances etc.

- Client focus

- Ability to work in a mentally demanding environment