Sodexo - Assistant General Manager - Employee Relations

Job Title: Assistant General Manager - Human Resources

Reports To: Assistant Vice President - Human Resources

Work Location: Malad (West), Mumbai

About Sodexo:

Sodexo was founded by Pierre Bellon in 1966 in Marseilles, France and is today the world leader in Quality of Life Services. The company operates in 80 countries with 428,000 employees who share the same passion for service. Sodexo is the 18th largest employer worldwide having turnover of 18.4 Billion Euro.

Key Result Areas:

- Identify and implement positive employee relations programmes, in consultation with the relevant stakeholder groups, that will lead to a more efficient and motivated workforce.

- Provide responsive and high quality support, training and advice to all parts of the business including senior managers to ensure the appropriate management of all employee relations issues including in particular change management, grievances, poor performance absenteeism and disciplinary action.

- Interface with clients and provide leadership support on specific issues of Employee Relations, Legal interpretation and creating long term strategic plans.

- Manage the people’s aspect of any restructures within the organization, including redeployment and redundancies. Ensure they are completed within timescales and budgets and the appropriate HR support mechanisms are in place for the staff.

- Provide advice and guidance on all the ER aspects of pay and reward projects, changes to pay related terms and conditions of employment, pay reviews and their implementation.

- Develop and implement negotiating mechanisms with trade unions which support the annual review of pay and benefits together with any structural changes.

- Manage effectively all litigation and Employment Tribunal cases for Sodexo India and act as the ‘intelligent client’ for Sodexo India retained lawyers, protecting the reputation and finances of the organization.

- Drive consistent implementation of policies to ensure we promote diversity & human rights.

- Training and equipping line and other management for effective compliance with all labour law matters.

- Conducting periodic audits of pan India Statutory Compliance and ER related matters.

- Update on change in employment laws from time to time and periodic review of Minimum wages.

- Contribute to the continued improvement of the health of the organization by developing initiatives and solutions to enable positive trends

Experience:

- A track record of delivery in the areas of planning and delivering of employee relation initiatives.

- Demonstrable experience of managing contentious people issues effectively together with high levels of emotional intelligence and strong inter-personal and communication skills.

- Extensive Experience of managing Long term wage settlements, Domestic enquiry, interfacing with Labour Courts and industrial tribunals.

- Ideally possess a sound generalist HR background with experience of managing people and a wide understanding of people issues.

- Able to demonstrate up-to-date training and experience in employment law.

- Proven management skills and experience.

Key Competencies:

- Thorough knowledge of labour laws

- Exhaustive experience in handling trade unions & interests groups

- Sound negotiation skills

- Ability to think “out of the box”

- Excellent communication, presentation and management skills

- Excellent interpersonal skills

- Effective time management skills

- Customer Service focus

- Proactive and confident

- Team player

- Complete understanding of the need to maintain confidentiality at all times

- Ability to develop self and others

- Conflict handling skills

- Process oriented

- Basic understanding of Budgets & Financial Management in a Profit & Loss environment

Maneesh Goel