Societe Generale - Operational Risk Role - Operational Security Management

Job Description - Company

A 100% owned subsidiary of European banking and financial services major Societe Generale (SG), Societe Generale Global Solution Centre (SG GSC) came into existence in 2000. Established as an offshore development centre in Bangalore, also having a presence in Chennai, SG GSC has 15 years of sustainable delivery expertise to its credit, and develops global best practices to promote the strategic objectives of the Societe Generale Group.

SG GSC possesses in-depth understanding of the business processes and cutting-edge technologies across domains of Societe Generale- 's diverse portfolio. We deliver best-in-class solutions to the Group- 's entities in the realm of corporate and investment banking, retail banking, specialized financing and insurance, private banking, and global investment management and services.

We place the highest importance on our employees and provide extensive opportunities for career progression and development. SG GSC conforms to the group diversity principles, and has a multi-cultural staff representing seven nationalities, and speaking 20 languages. Women comprise 25% of our workforce.

Department

Operational Security Management is a transversal role covering Operational Risk Management for Investment Banking, KYC and Onboarding for the SG entities across geographical locations which includes Asia, Europe and America

Goals and Mission Statement:

To become integral part of operations

To spread knowledge in terms of risk mitigation and use it to perform controls to safeguard environment

Qualification - Core/Key Responsibilities (include below but not limited to):

- Ability to perform in-depth RCA on incidents. Assisting the betterment of event declaration process & appropriate reporting to the relevant stakeholders.

- Conduct in-depth process reviews to identify gaps and highlight it to the management.

- Transition Methodology

- Ensure all the new migrations (greater than 1 FTE) have gone through TRA. BIA has been created or existing. BIA's have been updated, PS are deployed in GPS, Incident Management Tool has been upgraded etc.

- Transition Risk Assessment (process walkthrough) for all migrations to highlight any keys risks in the new process.

- Challenge the KRIs for the business periodically. Suggest any key parameter in the process which should be added as KRIs.

- Project Management skills-Governance. To build and run below governances

- Monthly Governance meeting with BL Ex-co

- Participate in Management Review Meeting (MRM) and Regional ORC's as and when necessary.

- Intensifying constructive interaction with operations for risk assessment and mitigation completeness of recommendations made by auditors

- Monthly governance meeting with SAFE (Regional and Paris)

- Control design review the Managerial Supervisory controls & ensure Permanent Supervision controls are well followed.

- Strong communication skills and knowledge of Operational Risk

- Training and awareness - Lessons to Learn sessions to be conducted on a monthly basis in collaboration with OPER Ex-co

- Assist in implementing / re-designing the controls framework with objective to achieve efficiency and exhaustiveness
Involve in upstream activities:

- Info Sec - Ensure all data breach issues are highlighted to the management at the right time. Collaborate with InfoSec team to build & execute information security

- BCM - Analyse the BCM requirements for the processes and agree with the BL Ex-co. Colloborate with BCM team on providing solutions.
Also support the BCM team for Evacuation drill & BCP testing.

- Strong interpersonal skills

- Senior stakeholder management at Exco level

- Ability to analyze data, challenge, introspect & negotiate with the relevant stakeholders before presenting to the Business Line

Process:

Assist to implement and rollout the set of controls for each of the processes

Implement and monitor Key Risk Indicators in-order to measure the residual risk

To address new security /risk concerns in processes

Assess processes as they are performed by using samples and analyzing documentations (operating modes, procedures)

Check the exhaustiveness of operational perimeters in order to have appropriate controls

Evaluate the quality and efficiency of the Permanent Supervision control framework and KRI

By taking as basis NORMS on process set in Paris:

By supporting review of processes

Controls:

Enrich the goals:

Education level - Master's Degree

Work experience - 7-10 years

Contract type- Permanent

Company - Societe Generale

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