SME - Azure Cloud Operations - IT

We have below Job Opportunities with a Fortune 150 IT MNC. Please find details as under:

Role : Azure Cloud Operations SME

Experience : 12 Years

Work Location : Bangalore

Joining Time: Immediate/ Fast Joiner

Job Description:

- Architecting, designing and migrating workloads to Azure Cloud environment

- Monitor, manage and troubleshoot Cloud based infrastructure including Virtual Machines, virtual Networks, Storage, Backup, etc.

- Assist customers with deployment of their applications to the Cloud

- Manage Identity and Security and control access to customer's Cloud tenant

- Ensure availability of services running on the Cloud infrastructure in accordance with customer defined SLAs.

- Support enterprise customers on Office 365 and collaborations applications like SharePoint, Skype for Business and Teams.

- Provide L3+ support to team on escalated and critical issues

- Review RCA related to critical incidents and problems.

- Plan and implement changes to the customer environment in accordance with Change Management process.

- Ensure optimum utilization of Cloud services subscribed by the customer

- Coordinate with Cloud Service Provider and other 3rd party vendors for getting support as required.

 -Work on creating Service Improvement Plans for transforming customer environments.

- Provide technical oversight for short-term projects that are part of BAU operations.

- Develop test plans, implementation plans and project timelines for various projects.

- Conduct trainings for the team on Cloud products to enhance their skill sets.

Required Skills:

- Extensive knowledge of Microsoft Azure Cloud (IaaS/PaaS/SaaS offerings).

- Demonstrated experience with migrating an Enterprise class infrastructure to Azure.

- At least 3 years of work experience in maintaining and troubleshooting Azure based infrastructure.

- Good knowledge of Azure concepts like Resource Groups, Virtual Machines, Containers, Virtual Networks, Azure AD, Availability Sets, Backup Vaults, Load Balancers, NSG, Azure Security Center, Azure PowerShell, Express Route, etc.

- Experience supporting enterprise customers on Office 365, SharePoint, Skype for Business & Teams.

- Excellent written and verbal communication and interpersonal skills for interfacing with customers and internal stakeholders

Preferred Skills:

- Understanding of GCP, AWS or OCI Cloud and mapping of services with Azure.

- Should have working knowledge of Hybrid Cloud, Virtualization, Windows/Linux servers, Database and Networking concepts.

- Ability to quickly assimilate technical and non-technical information

- Ability to prioritize and multitask as needed

- Working knowledge of communication/collaboration tools, including spreadsheets and presentations

- Willing to work flexible hours as needed by the project.