SM/AVP/AGM - Transformation - BPO

Experience Required : 10 - 20 Years

Job Role : BPO Consultant, Transformation

Qualification Required : BACHELOR OF ENGINEERING

Skills Required : BPS - Functional Excellence

Job Description:

- Drive Transformation initiatives across BPO organization

- Strategize, develop and deploy yearly transformation plan for BPS

- Manage Transformation programs and projects for clients

- Participate in PIBS process assessment and provide thought leadership to transformation solutions

- Establish Transformation knowledge base in knowledge management portal

- Identify resource requirements, on-board resources and assign roles & responsibilities

- Conduct performance reviews, appraisals and provide feedback

- Develop and execute succession plan, competency development plan for the team

- Organize transformation seminars/conference sessions

CTC- 18- 30 LACS

We are looking for candidates with strong process excellence background.

If interested pl reply with Details below

Total exp:
Transformation exp:
Process excellence exp:
BPO exp:
CTC:
Ectc:
DOB:
NP:

Anagha
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